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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Mobivity elevates guest loyalty and engagement by leveraging advanced big data technologies that have been shown to enhance both customer frequency and spending. Our solutions empower brick-and-mortar businesses to flourish in an increasingly digital landscape. The Recurrency platform is instrumental in encouraging both employees and customers to engage more frequently and spend more. With the ability to create and track campaigns tailored to expand your business, you can boost average customer frequency by over seven times. Every transaction presents an opportunity for another, and strategic print campaigns can elevate average customer spending by upwards of 40%. By providing the right incentives to employees at the point of sale, businesses can potentially see a revenue increase of up to 10% each week. Ultimately, Mobivity’s Recurrency platform is meticulously crafted to assist business owners in enhancing customer frequency, expenditure, and loyalty by utilizing insightful data analytics. This empowers businesses to not only retain customers but also to understand their behavior better, paving the way for sustained growth and success.

Description

We help businesses increase their customer's average spend by 300%. Research shows that repeat customers spend 30% more than one-time buyers. Your recommendation to purchase your more expensive products, memberships, or services is more trustworthy than a one-time buyer. Due to the 20% rule, most franchises don't know what the majority of customers think about them. Close to 20% of customers will respond when asked to review their experience on an online review site. We wanted to know why. We discovered that customers were reluctant to share their experiences with your business online. It's not personal. It's time for personalization. Close to 80% of customers will give feedback if you ask them. Why? Because it's personal, and it's relational. Our platform captures the sentiments of the 80% and lets you know where your business stands with customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

360MatchPro No 
Olo Yes 

Integrations

360MatchPro Yes 
Olo No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$195 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Mobivity

Country

United States

Website

www.mobivity.com

Vendor Details

Company Name

Touchpoints Technology

Website

touchpointstechnology.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation No 
Social Marketing Yes 
Website Visitor Tracking No 

Alternatives

Alternatives

CXONCLOUD Reviews

CXONCLOUD

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