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Description
Introducing a specialized communication solution crafted on a top-tier public cloud platform that enhances workplace efficiency. MiCloud Flex aims to provide a distinct experience for both your team and your clients. Leveraging the robust reliability, security, and scalability of Google Cloud, MiCloud Flex ensures consistent uptime and regulatory compliance you can trust. This all-encompassing cloud solution enables unified, scalable, and mobile communication accessible to anyone, anywhere, on any device. It encompasses everything necessary to elevate your communication strategy, offering increased mobility, advanced enterprise and team collaboration, and remarkable customer service—all without the expense and intricacy associated with traditional, on-site communication systems. Experience an enterprise-grade communication solution in the cloud with tailored options that seamlessly integrate with leading business applications. With MiCloud Flex, you receive a comprehensive, single-cloud solution from the foremost cloud provider, consolidating all your communication needs efficiently. In today's fast-paced environment, having a reliable cloud-based communication system is essential for staying ahead of the competition.
Description
UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives.
Key Components:
- CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features.
- ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience.
- EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications.
- MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities.
- SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality.
- CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps.
- CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.
API Access
Has API
API Access
Has API
Integrations
Active Directory
Daisee
Google Chrome
Google Workspace
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
NetSuite
Salesforce
Integrations
Active Directory
Daisee
Google Chrome
Google Workspace
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
NetSuite
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19.40/User/Month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mitel Networks
Founded
1973
Country
Canada
Website
www.mitel.com/products/business-phone-systems/cloud/micloud-flex
Vendor Details
Company Name
NEC Corporation
Founded
1899
Country
Japan
Website
univergeblue.com
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail