Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

MiCloud Connect offers a user-friendly, comprehensive solution for cloud communications, collaboration, and contact center needs. It merges a straightforward user interface with the trusted dependability of Google Cloud, ensuring that every feature is both simple and secure. With Google Cloud's top-notch reliability, security, and scalability, users can count on consistent uptime along with SOC 2 and HIPAA compliance. The modern and intuitive design allows both end users and administrators to swiftly complete tasks through single-click options, a smooth cross-device experience, and real-time management capabilities. Transitioning to this service is made seamless with clearly defined expectations and timelines, allowing for a quick and assured switch. Administrators find it straightforward to enhance functionality and adjust permissions instantly through the admin portal. Its robust PBX capabilities, sophisticated call management, and versatile communication options—including softphone, mobile, and IP desk phones—empower users to communicate and collaborate effortlessly from anywhere. Ultimately, MiCloud Connect redefines how teams interact in a dynamic work environment.

Description

Mitel Teamwork is a versatile collaborative application available both online and on mobile devices, specifically tailored for users of Mitel MiCloud Connect. It features a suite of integrated tools, including real-time instant messaging, team workspaces, video conferencing, and desktop sharing, all aimed at revolutionizing your work processes while boosting team productivity and collaboration, regardless of location. By combining these essential communication features into one comprehensive service, employees can minimize the time spent on connecting and maximize their engagement in meaningful conversations. This ensures a seamless communication experience across all devices, allowing users to easily transition from their desktop to mobile without missing a beat. The convenience of being able to pause a discussion on one device and continue it on another exemplifies the simplicity of the platform. With Mitel Teamwork, collaboration is possible anytime and anywhere, whether you're in the office, working from home, or traveling. This flexibility empowers teams to remain connected and efficient, further enhancing their ability to work effectively together.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cendyn Guestrev
Cendyn Revintel
Coeo
DVSAnalytics
Daisee
Gong
Google Cloud Contact Center AI
Horizon Hosted Phone System
MercuryTel
MiCloud Connect
Microsoft Exchange
OfficeWatch Call Reporting
Servme
Sikom CloudOne
Verint AI Blueprint
ViiBE
Xinix

Integrations

Cendyn Guestrev
Cendyn Revintel
Coeo
DVSAnalytics
Daisee
Gong
Google Cloud Contact Center AI
Horizon Hosted Phone System
MercuryTel
MiCloud Connect
Microsoft Exchange
OfficeWatch Call Reporting
Servme
Sikom CloudOne
Verint AI Blueprint
ViiBE
Xinix

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mitel Networks

Founded

1973

Country

Canada

Website

www.mitel.com

Vendor Details

Company Name

Mitel Networks

Founded

1973

Country

Canada

Website

mitel.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Alternatives

Alternatives

SignalWire Work Reviews

SignalWire Work

SignalWire
RingCentral RingEX Reviews

RingCentral RingEX

RingCentral
MiCollab Reviews

MiCollab

Mitel Networks
MiVoice Business Reviews

MiVoice Business

Mitel Networks
Zoom Reviews

Zoom

Zoom Communications