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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Meplo enables you to effortlessly send automatic responses through SMS or WhatsApp to those who call you when you are unable to pick up for any reason. With Meplo, you can not only automate responses via SMS or WhatsApp but also address common inquiries using a customized chatbot. You have the option to either send just the automated messages or engage in a WhatsApp conversation enhanced by the chatbot functionality. This versatile tool can also handle incoming phone calls along with managing your website interactions, all through a single platform! ❶ Instantly send WhatsApp messages to anyone who tries to reach you by phone! ❷ Distribute promotional messages or integrate the bot seamlessly into your website! ❍ Comprehensive instructions complete with videos and images. ❍ A user-friendly chatbot platform that allows management and chatting directly from your browser! ❍ Available as an app for both Android and iPhone. ❍ Comes with one VoIP number included, allowing your WhatsApp chat service to have either an Italian or American number (your clients will see your name and company logo). This is a nearly complete telephone switchboard solution, functioning almost like a voicemail service!

Description

Engage with your customers across more than 20 different platforms such as WhatsApp, social media, email, phone calls, Amazon, your website, and mobile applications. Leverage over 3000 automation workflows to enhance collaboration among teams, gather comprehensive analytics, and achieve a holistic view of customer interactions with our integrated solutions. Utilize channels like live chat and chatbots on your website, apps (both Android and iOS), WhatsApp, Messenger, and various others. Our three-tiered architecture allows for a smooth transition of conversations from AI chatbots to human agents, ensuring that customer needs are met effectively. Gain real-time insights by transforming data into actionable information that prioritizes what is most important to your business. Make these insights accessible to all levels of your company, from executives to frontline staff, and extract valuable business, consumer, and social data from a multitude of sources. Display this information through real-time visualizations on any screen, no matter the location. Additionally, our dedicated team of analysts, CX auditors, consultants, and trainers is here to elevate your customer experience to new heights. With our comprehensive approach, your organization can foster deeper customer relationships and improve overall satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

WhatsApp
Amazon
Android
Apple iOS
Facebook Messenger
Flipkart
Google

Integrations

WhatsApp
Amazon
Android
Apple iOS
Facebook Messenger
Flipkart
Google

Pricing Details

$44.80/month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Meplo

Founded

2022

Country

Italy

Website

meplo.it/eng

Vendor Details

Company Name

OneDirect

Founded

2013

Country

India

Website

onedirect.in/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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