Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Meplo enables you to effortlessly send automatic responses through SMS or WhatsApp to those who call you when you are unable to pick up for any reason. With Meplo, you can not only automate responses via SMS or WhatsApp but also address common inquiries using a customized chatbot. You have the option to either send just the automated messages or engage in a WhatsApp conversation enhanced by the chatbot functionality. This versatile tool can also handle incoming phone calls along with managing your website interactions, all through a single platform!
❶ Instantly send WhatsApp messages to anyone who tries to reach you by phone!
❷ Distribute promotional messages or integrate the bot seamlessly into your website!
❍ Comprehensive instructions complete with videos and images.
❍ A user-friendly chatbot platform that allows management and chatting directly from your browser!
❍ Available as an app for both Android and iPhone.
❍ Comes with one VoIP number included, allowing your WhatsApp chat service to have either an Italian or American number (your clients will see your name and company logo).
This is a nearly complete telephone switchboard solution, functioning almost like a voicemail service!
Description
Engage with your customers across more than 20 different platforms such as WhatsApp, social media, email, phone calls, Amazon, your website, and mobile applications. Leverage over 3000 automation workflows to enhance collaboration among teams, gather comprehensive analytics, and achieve a holistic view of customer interactions with our integrated solutions. Utilize channels like live chat and chatbots on your website, apps (both Android and iOS), WhatsApp, Messenger, and various others. Our three-tiered architecture allows for a smooth transition of conversations from AI chatbots to human agents, ensuring that customer needs are met effectively. Gain real-time insights by transforming data into actionable information that prioritizes what is most important to your business. Make these insights accessible to all levels of your company, from executives to frontline staff, and extract valuable business, consumer, and social data from a multitude of sources. Display this information through real-time visualizations on any screen, no matter the location. Additionally, our dedicated team of analysts, CX auditors, consultants, and trainers is here to elevate your customer experience to new heights. With our comprehensive approach, your organization can foster deeper customer relationships and improve overall satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Amazon
No
Android
No
Apple iOS
No
Facebook Messenger
No
Flipkart
No
Google
No
Integrations
WhatsApp
Yes
Amazon
Yes
Android
Yes
Apple iOS
Yes
Facebook Messenger
Yes
Flipkart
Yes
Google
Yes
Pricing Details
$44.80/month
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Meplo
Founded
2022
Country
Italy
Website
meplo.it/eng
Vendor Details
Company Name
OneDirect
Founded
2013
Country
India
Website
onedirect.in/
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
Yes
Email Management
Yes
Knowledge Base
No
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No