Chakra Chat Description

Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams.

It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents.

Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities.

Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration.

Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number

Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks.

The platform also features API Integration Partner and Agency Partner programs to enhance usability.

Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.

Pricing

Pricing Starts At:
$12.49/month
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, Chakra Chat has an API

Reviews

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Company Details

Company:
ChakraHQ
Year Founded:
2019
Headquarters:
India
Website:
chakrahq.com
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Chromebook
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Live Rep (24/7)
Online Support

Chakra Chat Features and Options

WhatsApp Marketing Software

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Chakra Chat User Reviews

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