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Description
Mediatrack completely eradicates the necessity for traditional paper contracts. When clients opt to review their booking through the Mediatrack platform and accept the terms, all pertinent details such as reference numbers, issue dates, ad dimensions, pricing, positioning, expenses, and conditions are seamlessly transferred to the production layouts. Additionally, Mediatrack empowers sales personnel by enabling them to display real-time space availability to clients during face-to-face interactions using tablets and other mobile devices, which enhances their ability to close deals efficiently. This innovative platform creates an ideal environment for managing sales teams of any size, whether small or large. Furthermore, Mediatrack assists sales staff by guiding them in gathering essential information regarding their sales prospects and activities. It also facilitates the swift generation of performance reports, detailing the number of contacts made, conversion rates, contract values, and comparative results against individual sales targets, ultimately driving better performance across the board. This comprehensive approach not only boosts productivity but also enhances the overall sales process.
Description
Pam serves as an innovative AI voice and customer experience solution specifically designed for automotive dealerships, efficiently managing both incoming and outgoing calls around the clock to schedule appointments, address common inquiries, qualify potential sales leads, and conduct follow-ups, thereby allowing staff to focus on more complex tasks. Acting as a virtual receptionist, Pam adeptly handles routine questions such as dealership hours and location, employs intelligent call routing or warm transfers, and seamlessly integrates with dealership systems to document conversations for future reference. Its AI-driven scheduling capability enables the platform to arrange service appointments in real time, aligning them with shop availability while matching customer concerns to relevant operation codes, and sending out confirmation texts to minimize no-show rates. On the sales front, Pam is equipped to present vehicle inventory, answer questions about features and options, and directly arrange test drives with prospective clients. Additionally, the Pam Console offers comprehensive insights into unresolved calls, call drop-offs, alerts, text communication logs, and revenue analytics related to both sales and service operations, ultimately enhancing dealership efficiency and customer satisfaction. Overall, Pam is a game-changer for dealerships seeking to optimize their customer engagement and internal processes.
API Access
Has API
API Access
Has API
Integrations
CDK Global
Dealer-FX
REDCap
Tekion
XRM
Xtime
Pricing Details
$80.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mediatrack
Country
Australia
Website
www.mediatrack.com.au
Vendor Details
Company Name
Pam
Founded
2023
Country
United States
Website
www.pamhq.com
Product Features
Publishing and Subscriptions
Advertising Management
Books
Campaign Management
Catalogs
Circulation Management
Content Management
Layout & Design
Magazines
Newsletters
Newspapers
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration