Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Everyone can easily report bugs. You can collect feedback from clients and your team without making developers crazy. Your clients and internal team can mark up bugs, ideas, and feedback on your site. It's similar to drawing on your screen with a marker. You can't track feedback in chat messages, emails, or meeting notes. You can easily gather bug reports within your existing issue tracker. Your developers can reproduce bugs faster by not asking reporters for technical data. This is the best way to report and collect bugs.

Description

RC On-Track Issue Management provides an efficient solution for overseeing and monitoring enhancement requests, product changes, and defects from the moment they are reported until they are resolved. Although primarily utilized in software and web development as well as IT support, its versatility allows it to be applied across various sectors. The application can be easily configured on your own web server, enabling administrators to establish projects, create users with designated roles, and assign them to specific projects for immediate use—tracking issues from their initial report to their final resolution. You have the ability to create multiple projects tailored to support, product management, or development tasks. With various security levels, you can regulate user access accordingly. To clarify a bug or provide additional context for a request, users can conveniently attach files to their logged issues. Furthermore, the system allows for commenting on issues and meticulously records all interactions, ensuring a comprehensive history of each issue is easily accessible for review. This functionality not only streamlines communication but also enhances collaboration among team members.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asana
Bitbucket
BrowserStack
ClickUp
Fullstory
GitHub
GitLab
Jira
Jira Work Management
Linear
Notion
Polypane
Shortcut
Slack
Teamwork.com
Trello
WordPress
Wrike
monday AI work platform

Integrations

Asana
Bitbucket
BrowserStack
ClickUp
Fullstory
GitHub
GitLab
Jira
Jira Work Management
Linear
Notion
Polypane
Shortcut
Slack
Teamwork.com
Trello
WordPress
Wrike
monday AI work platform

Pricing Details

$39 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Marker

Founded

2014

Country

United States

Website

marker.io

Vendor Details

Company Name

Roundedcube

Website

www.roundedcube.com/rcontrack

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Alternatives

Ruttl Reviews

Ruttl

Brucira Softwares Pvt. Ltd.

Alternatives

Bugzero Reviews

Bugzero

WEBsina
BugHerd Reviews

BugHerd

Splitrock Studio Pty Ltd.