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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Enhance your brand identity with each delivery by utilizing Malomo, a shipment tracking solution tailored for ecommerce businesses to boost repeat orders and minimize customer service inquiries. Transform the order tracking process into a proprietary marketing asset that ensures a seamless brand experience throughout. Gain authority over delivery tracking details and communicate them to your customers through a platform that represents your brand. Create and experiment with distinctive post-purchase interactions and marketing strategies featuring personalized package tracking pages. Cultivate trust, strengthen brand loyalty, and delight customers during their peak engagement moments. Additionally, this approach will significantly cut down on shipping-related support inquiries, ultimately driving more repeat purchases. By focusing on these elements, you can create a more satisfying customer journey that encourages loyalty and repeat business.

Description

Connects with over 900 carriers across the globe, ensuring that both you and your customers are always informed about the location of each shipment. By activating automated email notifications, your customers can effortlessly track their order status, significantly reducing the number of “where’s my order” inquiries. It fully supports various shipping options, including AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), and allows you to conveniently conceal any Chinese origins. The parcel tracking application offers a personalized experience by letting you tailor the tracking template to align with your store's aesthetic. You have the flexibility to customize text colors, button styles, and background designs, along with the option to choose which tracking information is visible. Additionally, you can include a message in the "seller's message" field for further engagement. To boost your revenue, consider enabling product recommendations on the tracking page. This feature not only keeps customers informed but also minimizes the need for customer care representatives to handle “where is my order” concerns. Customers can independently access their order details at your store's tracking page anytime, using their shipment tracking number or a combination of their order ID and email. This seamless tracking experience enhances customer satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Foursixty
Google Analytics
Gorgias
Instagram
Justuno
Klaviyo
Nosto
Olark
Shopify
Shopify Plus
Yotpo
YouTube
Zendesk

Integrations

Foursixty
Google Analytics
Gorgias
Instagram
Justuno
Klaviyo
Nosto
Olark
Shopify
Shopify Plus
Yotpo
YouTube
Zendesk

Pricing Details

$39 per month
Free Trial
Free Version

Pricing Details

$9 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Malomo

Founded

2018

Country

United States

Website

gomalomo.com

Vendor Details

Company Name

Shopify

Country

Latvia

Website

apps.shopify.com/trackr

Product Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Product Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Alternatives

Alternatives