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Description
Mailroom is a comprehensive system for tracking incoming parcels and managing Proof of Delivery (POD), utilizing both PC-based software and handheld data capture devices to facilitate the monitoring of mail and packages as they move from the mailroom to the intended recipients within your organization. This secure on-premise software solution operates entirely behind your organization's firewalls, ensuring that sensitive information remains protected. Upon arrival at the mailroom, each incoming item—whether it be letters, parcels, or packages—is assigned a barcode, or alternatively, the external courier's barcode can be utilized for greater efficiency. These items are subsequently registered in the internal mail tracking system via a barcode scanner linked to the PC software, allowing for meticulous documentation of various details such as package contents, reference numbers, courier information, weight, and item type, including classifications like large letters or boxes. Additionally, the system offers the option to automatically send an email notification to recipients, informing them that a mail item has been successfully received on their behalf, enhancing communication and streamlining the process. This innovative approach not only improves tracking accuracy but also elevates the overall efficiency of mail handling within the organization.
Description
Our mailroom management software enhances your operational efficiency by managing every step from verifying carrier counts to sorting, staging, routing, notifying, tracking, delivering, and reporting on packages. rtdiQ maintains a comprehensive digital record of the entire package custody chain throughout its lifecycle. You can monitor packages from the instant they arrive until they are digitally signed for at their final destination. Traditional manual systems often lead to human mistakes, but with RTDIQ, the whole process is automated. Recipients receive timely notifications via text and email, and delivery alerts can be customized for enhanced communication. Stay informed about package arrivals and their locations. With each stage of the journey documented, accountability for losses can be assigned to employees. Additionally, features such as digital signatures and photo attachments provided through the app serve as solid proof of delivery. You can also create tailored reports for lost packages, allowing for necessary adjustments and improvements to your processes. This level of oversight not only promotes accountability but also enhances overall productivity and service reliability.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$40 per feature per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TSC Business Solutions
Founded
2008
Country
United Kingdom
Website
www.tscbs.co.uk
Vendor Details
Company Name
rtdiQ
Country
United States
Website
rtdiq.com
Product Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture
Product Features
Asset Tracking
Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History
Fixed Asset Management
Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture