Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
MailAI is an innovative email automation platform driven by AI that utilizes personal agents operating around the clock within secure, isolated environments to handle, respond to, and streamline your inbox and calendar workflows. These agents are capable of automatically replying to customer messages, tracking invoices through Stripe, arranging meeting times, compiling daily summaries of unread correspondence, and executing tailored tasks, all initiated by straightforward plain-English commands. Designed with enterprise-level data protection in mind, MailAI seamlessly integrates with essential tools such as Gmail, Google Calendar, and Stripe, allowing for interactive communication where users can instruct their agents with requests like “retrieve all emails from Sarah regarding the Q4 deadline” or “organize a check-in meeting and send out the invitation.” The platform boasts a suite of robust functionalities, including inbox management, task and invoice monitoring, customizable email templates, performance-driven workflows, and comprehensive compliance safeguards, ensuring a secure and efficient user experience. Additionally, it empowers users to reclaim valuable time by automating repetitive tasks, ultimately enhancing productivity and focus on strategic initiatives.
Description
eGain Mail stands out as a premier web-based solution for managing customer service emails, enabling organizations to efficiently handle substantial amounts of incoming emails and web forms. By ensuring that each customer inquiry is addressed quickly and with professionalism, your business can set itself apart from the competition through outstanding customer service. This proactive approach not only enhances customer satisfaction but also builds a strong reputation in the marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
Yes
Google Calendar
Yes
Stripe
Yes
eGain Knowledge+AI
No
Pricing Details
$25 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MailAI
Country
United States
Website
www.mailai.live/
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/email-management-software/
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Email Management
Data Recovery
Yes
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
No
Spam Blocker
Yes
Whitelisting / Blacklisting
Yes