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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Receive a call on your landline and effortlessly connect with someone abroad. Teams Calling allows you to manage these tasks smoothly within Microsoft Teams. Nowadays, we share our desk phone numbers for easy access, but we've also transitioned to a reality where mobile devices and laptops dominate our communication methods. By integrating Teams Calling, you can use a single business landline number to make or receive calls on your mobile, laptop, or desk phone, no matter where you are. Macquarie Telecom Hello offers a cloud-based hosted voice solution that simplifies the complexities of a conventional PABX system by moving it online. All you need to do is deploy Hello handsets throughout your organization and plug them in for seamless connectivity. Furthermore, managing your new services is straightforward, as everything is handled through our user-friendly Hello portal. This ensures that your communication remains efficient and centralized, adapting to the modern workplace's demands.

Description

ecQX is Epygi's innovative cloud PBX solution, which can be deployed on either our servers or yours. The ecMON platform serves as a monitoring tool suitable for both cloud and on-premise environments, making it ideal for overseeing multiple installations seamlessly. Additionally, eQall acts as Epygi's Softphone, providing users the option to either replace traditional handsets or enhance existing systems. The user interface designed by Epygi is not only robust but also user-friendly, facilitating ease of use for all individuals. Comprehensive documentation and a variety of training videos are readily available to assist both users and administrators in becoming proficient with the system. The monitoring capabilities extend to both cloud and on-premise PBX configurations, allowing for the setup of alarms related to over 70 events within the QX or ecQX systems, including alerts for poor call quality. Users can save, restore, upload, and download QX configurations from both QX systems to the cloud and personal computers, ensuring flexibility in management. Maintenance of software versions on QX systems is also supported, along with the ability to confirm system activity, monitor uptime, and check registered endpoints. Moreover, graphical representations of CPU usage and concurrent call statistics help in analyzing system performance, while remote access to the GUI of the QX devices and their registered endpoints enhances operational efficiency. Ultimately, Epygi's solutions are designed to streamline communication and improve overall user experience while providing comprehensive oversight and control.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Expert360
IPS Cloud
Microsoft Teams
StreetLight Data

Integrations

Expert360
IPS Cloud
Microsoft Teams
StreetLight Data

Pricing Details

$32 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Macquarie Telecom

Founded

1992

Country

Australia

Website

macquarietelecom.com

Vendor Details

Company Name

Epygi Technologies

Country

United States

Website

www.epygi.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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