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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Fast, stable and secure remote access solution that allows users to connect to devices and servers remotely and resolve issues faster.

Description

SecureDesk is a self-hosted platform aimed at remote support and device management specifically for Windows systems, ensuring that the user's own infrastructure handles all interactions without relying on external cloud services. It features two modes of connection: attended sessions, which provide real-time assistance with the end user's approval, and unattended access for managing devices that do not have staff present, like servers or kiosks. Additionally, for more complex troubleshooting needs, technicians can access a SYSTEM-level shell to execute administrative commands directly on the device. Central to its architecture is a robust encryption model; both the technician's console and the remote device independently create their own AES-256-GCM encryption keys, with connections initiated solely from the endpoints. The self-hosted relay that facilitates each session only transmits encrypted data and does not possess any keys, ensuring that even the operator of the relay cannot decrypt or view the content of the sessions. This design not only enhances security but also provides peace of mind to users who prioritize data protection during remote interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

MSP360 Managed Backup
MSP360 RMM
ScalePad Backup Radar

Integrations

MSP360 Managed Backup
MSP360 RMM
ScalePad Backup Radar

Pricing Details

$89.99 per year
The price depends on the selected edition – Connect Free, Connect Pro or Connect Managed. Visit MSP360 website to compare all three plans and choose one that suits you best.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MSP360

Founded

2011

Country

United States

Website

hubs.ly/Q012Jhwr0

Vendor Details

Company Name

Rubix Technology

Founded

2012

Country

United States

Website

www.rubixtechnology.com

Product Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Alternatives

Alternatives

No Alternatives