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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Innovative tools for packaging, promoting, and selling digital services are essential across mobile and various channels throughout every stage of the customer purchasing process. These solutions provide real-time charging, management, and control for both circuit-switched and IP-based services, ensuring a unified view of customer transactions. They enable rapid service design, foster on-demand customer engagement, support agile product delivery, and facilitate real-time monetization. MATRIXX Digital Commerce offers the contemporary digital tools necessary to meet customer demands effectively. Unlike other solutions, MATRIXX is uniquely designed to combine the resilience and performance of network functions with the configurability typical of IT applications. By dismantling barriers between network and IT, it positions your business for hyper-scale growth. Its click-not-code philosophy empowers business users to manage logic independently, while RESTful APIs ensure smooth integration across all organizational operations. This approach not only enhances efficiency but also drives innovation within your digital services framework.

Description

xpdCrm is an integral component of a holistic professional services automation software solution designed to empower your organization in managing sales data effectively. This all-encompassing tool is a valuable addition to the xpdOffice suite of enterprise-level on-demand solutions, offering an intuitive interface that enables businesses to oversee opportunities and facilitate deal closures. With xpdCrm, you can dedicate more time to nurturing customer relationships rather than getting bogged down in administrative tasks. The software adapts to your specific lead and customer management styles, providing real-time analytics that help you evaluate your business performance and make informed choices. Employees require tools that streamline their workloads and enhance productivity, rather than create additional challenges; simplicity is key. Moreover, xpdCrm ensures that you have quick access to customer information, and since xpdOffice operates on a web-based platform, you can retrieve data from anywhere globally, including on your mobile device through xpdWireless. Additionally, xpdOffice seamlessly integrates with other widely-used applications such as Microsoft Word, further enhancing its functionality and user experience. This level of connectivity and ease of use makes xpdCrm an invaluable asset for any organization looking to optimize its sales processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BillingPlatform
Gotransverse
Microsoft Excel
Microsoft Project
Microsoft Word
xpdOffice

Integrations

BillingPlatform
Gotransverse
Microsoft Excel
Microsoft Project
Microsoft Word
xpdOffice

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MATRIXX Software

Founded

2008

Country

United States

Website

www.matrixx.com/digital-commerce/

Vendor Details

Company Name

xpdoffice

Country

United States

Website

xpdoffice.com/crm/

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Alternatives

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