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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Luciq is an advanced mobile observability platform powered by AI, tailored for app developers and enterprises, enabling them to effectively monitor, diagnose, and enhance mobile applications with ease. This comprehensive solution integrates bug reporting, crash analytics, session replay, and performance monitoring within a single SDK that accommodates Android, iOS, web, and hybrid applications. Users can collect extensive device logs, network traces, annotated screenshots, videos, and user feedback, while machine learning automatically correlates events and errors to prioritize issues based on their impact. By offering developers insights into user sessions where problems occurred, they can replicate defects through replay and expedite issue resolution via integrations with tools like JIRA, Slack, Zapier, and Zendesk. Luciq's “Agentic Mobile Observability” methodology not only highlights the most pressing issues but also identifies potential root causes and suggests remediation strategies, empowering teams to boost their efficiency, enhance application stability, and improve the overall user experience. Ultimately, this platform transforms the way teams approach mobile app development and maintenance, ensuring they stay ahead of potential challenges.

Description

The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Akamai
Android
Datadog
Flutter
Freshdesk
GitHub
GitLab
Google Cloud Identity
Grafana Cloud
Jira
Okta
Opsgenie
PagerDuty
ServiceNow
Shortcut
Slack
Teamwork CRM
Trello
Zapier

Integrations

Amazon Web Services (AWS)
Akamai
Android
Datadog
Flutter
Freshdesk
GitHub
GitLab
Google Cloud Identity
Grafana Cloud
Jira
Okta
Opsgenie
PagerDuty
ServiceNow
Shortcut
Slack
Teamwork CRM
Trello
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Luciq

Country

United States

Website

www.luciq.ai/

Vendor Details

Company Name

Touchstream

Country

Australia

Website

www.touchstream.media/our-solution

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Product Features

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