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Description
Customer insights extend beyond mere surveys; they encompass a broader spectrum of feedback. By aggregating insights from various channels, LoopVOC employs AI to analyze this data in real-time and provides SaaS leaders with the necessary tools to refine their growth strategies. All customer feedback is centralized and analyzed conveniently in one platform. The AI-driven text analytics unveil crucial customer insights, allowing you to focus more on crafting effective solutions rather than just pinpointing problems. With our ready-to-use, B2B SaaS-specific topic modeling, your team can hit the ground running without delay. This approach represents a genuine, real-time understanding of the voice of the customer, eliminating uncertainty regarding their desires. By gaining clarity on the most significant risks and opportunities throughout the customer journey, your team is empowered to proactively address issues that could hinder growth, fostering a collaborative customer program that benefits both your clients and your financial performance. This holistic view helps ensure that every aspect of the customer experience is addressed effectively.
Description
Text analysis is an intricate and specialized procedure. Textalytic simplifies the process of deriving insights from written content with ease. You can utilize our corpus builder to prepare your text for analysis. Whether you prefer to copy and paste directly into the editor or upload a document from your computer or Dropbox, both options are available. The results can be visualized in various formats, including tables and graphs, or exported as CSV and PDF files. Additionally, the graphs can be saved as image files for use on websites or shared via email. Discover valuable insights through vibrant and informative charts and graphs that enhance your understanding. The comparison feature enables users to analyze characteristics within a dynamic scatterplot. You can also examine the frequency of words that describe nouns or pronouns, as well as those that depict actions or states of being. Furthermore, you can assess the frequency of words that indicate relationships, along with groups of words that define the subject matter clearly. This comprehensive tool allows for a multifaceted exploration of textual data, making insights accessible and actionable.
API Access
Has API
API Access
Has API
Integrations
Axis LMS
Expensya
Indent
Pricing Details
$149 per month
Free Trial
Free Version
Pricing Details
$19 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LoopVOC
Founded
2017
Country
United States
Website
www.loopvoc.com
Vendor Details
Company Name
Textalytic
Country
United States
Website
www.textalytic.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)