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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The LobbyWorks Visitor Management Suite significantly improves your investment in access control and perimeter security by offering a straightforward and efficient method to register, badge, and monitor visitors. It empowers you to produce comprehensive visitor traffic reports while enforcing security policies for visitors and contractors. With its combination of power and flexibility, LobbyWorks is ideally suited for both small single-site applications using the Express Edition and larger regional WAN-based network installations with the Premier Edition. The available system options enable you to customize your visitor management setup to best suit your specific requirements. Registration for visitors is quick and user-friendly, taking place either at a guard station or via an optional self-registration kiosk. Upon a visitor's arrival, LobbyWorks scans their photo ID or business card, promptly verifies if they are expected or have previously accessed the facility, and ensures they are not on any watch list. This streamlined approach not only enhances security but also improves the overall experience for both staff and visitors alike.

Description

Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Entra ID
Google Calendar
Microsoft Outlook
Microsoft Teams
Slack
WhatsApp

Integrations

Microsoft Entra ID
Google Calendar
Microsoft Outlook
Microsoft Teams
Slack
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$22 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Honeywell

Country

United States

Website

www.security.honeywell.com/product-repository/lobbyworks-vms

Vendor Details

Company Name

Virtual Front Desk

Founded

2018

Country

Canada

Website

www.virtualfrontdesk.com

Product Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Product Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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