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Description
No vehicle has ever been sold or serviced without some form of dialogue, and modern consumers overwhelmingly favor messaging as their primary means of communication. LivePerson Automotive equips dealerships with robust messaging solutions that not only attract more customers but also enhance the quality of their experiences and foster greater loyalty. While car buyers often lean towards online research and purchasing, they frequently encounter challenges when it comes to filling out forms or locating specific information. In fact, 74% of online purchasers indicate they would be more inclined to complete forms if live chat assistance was available to provide details about vehicles or financing options. By offering consumers easy access to your team, you can help them navigate the purchasing journey more smoothly through Conversational Car Buying™, renowned as the leading live chat and messaging platform in the automotive sector. This innovative approach not only streamlines the buying process but also builds a more personalized experience that resonates with today's digital-savvy customers.
Description
Market Scan’s Automotive Payments as a Service™ platform is chosen by industry leaders and retail powerhouses to power modern retailing solutions online and in more than 10,000 dealerships to present consumers with Scientifically Perfect Payment Solutions™ – every time!
The award-winning mScanAPI® is the cornerstone solution within APaaS™; the benefits are significant:
1. Eliminates Pricing discrepancies
mScanAPI® eliminates the disconnect in payment quotes. mScanAPI® serves up client-defined, all-inclusive, VIN-specific consumer payments through API calls, regardless of the client’s application and channel.
2. Live and all-encompassing Data.
Market Scan’s database is the most timely, accurate, and comprehensive repository of payment-centric data in the world.
3. Seamless Technology Integration.
Market Scan provides our clients with the API they need. We engineer the integration necessary based on our client’s technology infrastructure and provide support 24/7.
4. Customizable.
When it comes to our API, there’s no “one size fits all”! Based on the initial discovery, we provide our clients with the exact API to meet their specific needs.
5. Flexibility
Our API integration is not “prescriptive - it's customizable!
API Access
Has API
API Access
Has API
Integrations
API Fuse
AlertMiner
Boost.ai
Conectys
DMS Complete
DataParser
Datto RMM
Dealer Inspire
DriveCentric
LivePerson
Integrations
API Fuse
AlertMiner
Boost.ai
Conectys
DMS Complete
DataParser
Datto RMM
Dealer Inspire
DriveCentric
LivePerson
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LivePerson
Founded
1995
Country
United States
Website
www.livepersonautomotive.com
Vendor Details
Company Name
Market Scan Information Systems
Founded
1988
Country
United States
Website
www.marketscan.com/automotive-payments-as-a-service/mscanapi/
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration