Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Liveconf serves as a cloud-based video platform that facilitates interoperability among various communication ecosystems. We create a unified video solution that connects disparate systems that typically do not communicate seamlessly. Traditionally, platforms like Skype, Teams, or Google Hangouts lack compatibility with H323 or SIP video conferencing endpoints. Liveconf effectively integrates these technologies, transforming your endpoints into native Skype, Teams, or Google Hangouts systems. With an intuitive user interface, users can effortlessly invite video conferencing systems and external participants through Teams or Outlook. A simple push of a button on Cisco or Polycom equipment makes the process even easier. Additionally, there is a secure lobby in Teams for guests and external video units, while corporate systems can bypass this lobby for a more streamlined experience. Overall, Liveconf enhances video communication by simplifying the connection process across different platforms.

Description

There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Calendar

Integrations

Google Calendar

Pricing Details

$25 per user per month
Free Trial
Free Version

Pricing Details

$70 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LiveConf

Founded

2013

Country

United States

Website

www.liveconf.net

Vendor Details

Company Name

Fuhr Software

Founded

2004

Country

United States

Website

www.thinkfsi.com

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

Varis Receptionist Reviews

Varis Receptionist

Varis Technology
LobbyWorks Reviews

LobbyWorks

Honeywell
MyLobby Reviews

MyLobby

MyMedia
W3lcome Reviews

W3lcome

W3lcome Digital Sign-in