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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Live Chat Alternative offers a seamless way for customers to engage in personal voice conversations with your business directly from your website, allowing them to call your phone numbers hassle-free without any software installation. Best of all, these calls are completely free! Unlike traditional LiveChat software, which often comes with hidden expenses such as agent salaries, the Live Chat Alternative leverages your current telephone lines to boost sales without disrupting your team’s daily operations or requiring new hires. We recognize that skilled sales professionals frequently juggle meetings, close deals, and manage a high volume of phone calls throughout their day. Given such busy schedules, it can be challenging for them to remain tethered to a chat console for extended periods. The Live Chat Alternative effectively connects online customers to your sales team’s existing phones, allowing for efficient communication regardless of their location. This innovative solution not only enhances customer service but also streamlines the sales process, making it easier for businesses to thrive in a competitive market.

Description

SnapEngage offers a comprehensive live chat solution designed for both support and sales teams. The platform includes numerous customization options that allow for a smooth and user-friendly interface. Additionally, SnapEngage integrates effortlessly with various customer relationship management (CRM) systems. Users can conveniently share files with their customers directly through the live chat interface. Moreover, SnapEngage allows customers to start chat sessions directly from their mobile devices by sending SMS messages, enhancing accessibility and convenience for all users. This makes it an excellent choice for businesses looking to improve communication with their clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Measure
Adview
Basecamp
Bitium
Freshdesk
Freshpaint
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Jira
Jira Work Management
Kommo
Meltano
ProProfs Knowledge Base
Rambox
Salesforce
Shift
Zendesk
elevio

Integrations

Adobe Marketo Measure
Adview
Basecamp
Bitium
Freshdesk
Freshpaint
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Jira
Jira Work Management
Kommo
Meltano
ProProfs Knowledge Base
Rambox
Salesforce
Shift
Zendesk
elevio

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$17.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Live Chat Alternative

Founded

2016

Country

United States

Website

www.livechatalternative.com

Vendor Details

Company Name

SnapEngage

Founded

2008

Country

United States

Website

snapengage.com

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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