Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apple Business Chat
Calendly
Chili Piper
Facebook Messenger
Instagram
Intercom
Microsoft Azure
Microsoft Teams
Mozilla Firefox
Owner
Shopify
Sila
Slack
Twilio
Weebly
Wix
X (Twitter)
Yarn
Zendesk
npm

Integrations

Apple Business Chat
Calendly
Chili Piper
Facebook Messenger
Instagram
Intercom
Microsoft Azure
Microsoft Teams
Mozilla Firefox
Owner
Shopify
Sila
Slack
Twilio
Weebly
Wix
X (Twitter)
Yarn
Zendesk
npm

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

$500 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Communication Business Avenue

Founded

2006

Country

Japan

Website

www.cafex.com

Vendor Details

Company Name

ServiceBell

Founded

2005

Country

India

Website

www.servicebell.com

Product Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Alternatives

Alternatives

CoSurfing Reviews

CoSurfing

CoSurfing.net