Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
LitLingo assesses communications through AI to pinpoint critical language, support users in the moment, and proactively mitigate risks. It can automatically identify non-compliant messages instantly, alerting employees to potentially risky wording or even blocking dangerous communications from being dispatched. By informing team members of potential issues before they create documents, your business is safeguarded against possible risks. The platform offers immediate feedback, expediting training and helping employees who may need extra support. It thoroughly analyzes all communications to gauge your team's dynamics and make necessary adjustments. LitLingo provides real-time, anonymous monitoring of communications to deliver prompt, in-app feedback as required. Moreover, it extracts insights and concepts from text instantly, empowering informed business decisions at scale. Your workforce, clientele, and brand represent your organization’s most valuable resources; therefore, it is crucial to avoid letting a few ill-conceived communications inflict lasting harm on them. With LitLingo, you ensure that your communications remain professional and effective, thereby safeguarding your company's reputation.
Description
Introducing the first hyperautomation platform that seamlessly integrates with any current ITSM tool to reveal and act on insights instantly, thereby enhancing ticket resolution speed and minimizing expenses. The Swish.ai hyperautomation platform not only analyzes and automates processes but also predicts the optimal actions to take, efficiently directing issues to the most suitable agent. By assessing your historical ITSM ticket data, the Swish.ai platform formulates dynamic AI models that continuously adapt to capture insights pertinent to your unique environment. This patented technology transcends traditional natural language processing to grasp your company's specific terminology. It effectively enhances the comprehension of each underlying ticket issue and accurately determines the next best action in real-time. After tickets are properly classified, the platform considers additional live data points before directing them to the most fitting agents. Furthermore, we offer comprehensive reference materials to ensure agents have all necessary resources at their disposal to resolve the ticket effectively, avoiding any delays or rerouting. In this way, Swish.ai not only streamlines operations but also empowers agents to perform at their best.
API Access
Has API
API Access
Has API
Integrations
Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
GitHub
Jira
Salesforce
ServiceNow
Skilling
Splunk Cloud Platform
Integrations
Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
GitHub
Jira
Salesforce
ServiceNow
Skilling
Splunk Cloud Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LitLingo
Country
United States
Website
www.litlingo.com
Vendor Details
Company Name
Swish.ai
Founded
2017
Country
Israel
Website
swish.ai/
Product Features
Risk Management
Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment
Product Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal