Compare LinkLive vs. Netpresenter in 2025

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Description

Bid farewell to disjointed and uncoordinated experiences. With LinkLive, all the essential tools for advanced digital engagement are consolidated into a single web platform. The era of the digital workplace has arrived, offering the flexibility you require. LinkLive empowers your teams to connect with customers securely from any location, at any time, and across the devices you are accustomed to using daily, all without the need for downloads. Our goal is to forge and secure intelligent connections that promote healthier lifestyles and financial well-being. Equip your customer service teams with a comprehensive array of AI-enhanced communication options, including chat, text, voice calls, and video conferencing, all within one integrated interface. Effortlessly toggle between different modes, share documents, co-browse, and schedule follow-ups without the hassle of switching between applications. Allow chatbots to handle minor tasks, freeing agents to concentrate on resolving more complex customer issues. Additionally, leverage an assortment of tools to analyze contact center metrics, assess agent performance, and strategically plan for high call volume periods. By streamlining these processes, LinkLive not only enhances operational efficiency but also elevates the overall customer experience.

Description

Netpresenter has been a leader in emergency and employee communications for more than 25 years. Our award-winning communication platform is designed to be used by all types of workplaces and organizations. It keeps employees informed, engaged and productive while keeping them safe. We have created a platform that integrates software tools with native apps to help organizations improve employee communication and safety. This is possible by using a variety of communication tools, including a Corporate Screensaver, Digital Signage for TV screens, as well as a Mobile App for smartphones or tablets. Netpresenter is Microsoft-oriented and seamlessly integrates into popular tools like SharePoint, Teams, Power BI, and Power BI. Our platform offers powerful features like targeting, statistics and campaigns, AI content creators, attention boosters, polls notifications, interactions, acknowledgements, and notifications.