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Description
Simplifying User Testing and Interviews has never been easier. Reach out to your intended audience through surveys or by arranging discussions, acquiring essential insights to guide your decisions right now.
Effortlessly discover and engage with your desired demographic using more than 100 criteria along with your personalized screening questions on Lightster. If your target audience isn't already on the platform, we will help recruit them at no extra cost.
Lightster is perfect for:
* Conducting customer discovery interviews
* Distributing surveys
* Performing user testing
Features include:
* Live conversations - effortlessly schedule moderated sessions with your target audience via Lightster
* Surveys - quickly send out surveys to users on the platform and gain invaluable insights without overspending
* Recorded sessions - built-in features for screen-sharing, recording, and transcriptions for all sessions
* Double-screening - review comprehensive profiles before choosing participants
* Web & mobile accessibility - Lightster operates seamlessly on both web and mobile platforms, ensuring maximum flexibility
* Affordable all-inclusive pricing starting at just $12.50 per session, making it an economical choice for all your testing needs.
With such a range of features, Lightster ensures you have everything you need for effective user engagement and research.
Description
Survicate is a Customer Feedback Platform built to help teams collect, analyze, and act on customer feedback.
Run targeted surveys on your website, in-product, in mobile apps, and via email, triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack.
Bring in feedback from 15+ sources such as support tickets, call transcripts, and App Store reviews, and let Research Hub, our AI research repository, analyze it automatically. Ask AI Research Assistant anything and get answers grounded in real customer responses.
Survicate MCP lets you use your feedback inside Claude, ChatGPT, or Cursor: check results, read research summaries, start Research Hub projects, and build surveys without leaving the chat.
Turn insights into action with 45+ native integrations, including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack.
Trusted by product managers, researchers, and CX teams who rely on feedback to guide their decisions.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
AccessOwl
No
Adobe Marketo Engage
No
Customer.io
No
Drip
No
Fullstory
No
GetResponse
No
Gong
No
Google Analytics
No
Google Meet
No
Google Sheets
No
Integrations
AccessOwl
Yes
Adobe Marketo Engage
Yes
Customer.io
Yes
Drip
Yes
Fullstory
Yes
GetResponse
Yes
Gong
Yes
Google Analytics
Yes
Google Meet
Yes
Google Sheets
Yes
Pricing Details
$50/month
Free Trial
Yes
Free Version
No
Pricing Details
$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:
Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Lightster
Founded
2022
Country
Canada
Website
www.lightster.co
Vendor Details
Company Name
Survicate
Founded
2013
Country
Poland
Website
survicate.com
Product Features
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
Yes
Bug Reports
Yes
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
Yes
Surveys
Yes
User Testing Tools
Yes
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
No
