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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

With this efficient leave management solution, businesses of every scale can witness tangible improvements in their operations, facilitating the management of FMLA as well as a variety of less frequent leave types. Finding the ideal leave management system tailored to your organization’s specific requirements has never been simpler. LeaveXpert offers three different editions, equipped with integrated FMLA features that enable your business to effectively oversee its leave processes. This system encompasses all the vital functions associated with a comprehensive leave management platform, including adherence to federal and state FMLA regulations, automated notifications, communication tools, and task oversight. Experience adaptable leave management solutions at your fingertips through Optis' hybrid approach, which combines software with direct employee engagement. Additionally, the system includes an employee self-service portal, customizable leave categories, and personalized company fields, all available at a budget-friendly user rate per month. Our comprehensive absence management framework equips organizations with intricate leave management requirements with all the necessary tools, as Optis expertly oversees the entire absence management process, streamlining operations and enhancing productivity.

Description

The initial phase involves measurement, where we observe that clients frequently assess the customer service provided by their teams by listening to phone calls, analyzing chat interactions, or reviewing posts on social media platforms like Twitter and Facebook. However, the results are often documented in spreadsheets, leading to a situation where, after several weeks, extracting useful insights becomes so cumbersome that the quality program falters. OptiOp simplifies the process by enabling users to effortlessly create and maintain evaluation forms, conduct swift assessments across various skills and communication channels, provide feedback during employee meetings, and keep track of action items. It also measures the time taken to deliver feedback and ensures employees acknowledge receipt of that feedback. Additionally, you can utilize the chatbot feature to request a demo of the service. Furthermore, the advantages extend beyond basic measurements—consistent application of both measurement and feedback is crucial, which is why OptiOp facilitates efficient calibration sessions, uniting your evaluation or quality assurance team for better collaboration and improved outcomes. This comprehensive approach not only enhances service quality but also fosters a culture of continuous improvement within your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
X (Twitter) No 

Integrations

Facebook Yes 
X (Twitter) Yes 

Pricing Details

$195 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Optis

Website

optis.com

Vendor Details

Company Name

At the touch of a button

Founded

2013

Country

United Kingdom

Website

www.optiop.com

Product Features

Absence Management

Analytics/Reporting No 
Approval Process Control No 
Attendance Tracking No 
Calendar Management No 
Compliance Management No 
Employee Database No 
Employee Scheduling No 
Leave Policy Management No 
Notifications/Alerts No 
Overtime Management No 
Role-Based Permissions No 
Time Off Management No 
Timesheet Management No 

Attendance Tracking

Absence Management Yes 
Calendar Management No 
Employee Scheduling No 
Employee Time Clock No 
FMLA Tracking Yes 
Overtime Tracking No 
Reporting/Analytics Yes 
Self Service Portal No 
Time Tracking Yes 
Timesheets No 
Vacation / Leave Tracking Yes 

Leave Management

Approval Process Control No 
Calendar Management No 
Employee Scheduling No 
FMLA Tracking No 
Leave & Absence Reporting No 
Leave Policy Management No 
Self Service Portal No 

Product Features

Quality Management

Audit Management No 
Complaint Management No 
Compliance Management No 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking No 
Document Control No 
Equipment Management No 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

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