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Average Ratings 0 Ratings
Description
Stay engaged with your peers and the financial sector while ensuring that your discussions are secure and compliant, even in remote settings. LSEG Messenger is offered at no cost with Eikon. With access to trusted connections in over 30,000 firms spanning more than 180 countries, it serves as your comprehensive platform for chatting, sharing updates, accessing live data, visualizing charts, and utilizing analytics—all through our secure hosted network. This application can function independently of an Eikon subscription, making it versatile for users. Initiating your experience with LSEG Messenger is straightforward and user-friendly, accommodating various connection preferences. Designed as a collaboration tool rich in features, it prioritizes security and compliance. Furthermore, all users of LSEG Messenger undergo screening and validation against World-Check, our extensive global risk-intelligence database. You can also access LSEG Messenger while on the go with the free Eikon App, compatible with all major mobile devices, allowing seamless connections with thoroughly vetted buy and sell-side firms worldwide. This means that no matter where you are, you can stay informed and connected with confidence.
Description
Meet Your New Customer Communications Platform
A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers.
A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat.
Platform
Multichannel Inbox
Analytics & Insights
Channels & Features:
WhatsApp Business API
Social Messaging
Outbound Messaging
Livechat
Chat widget
Teams module
Smart routing
Call deflection
Tag & label management
User management
Contact management
API Access
Has API
No
API Access
Has API
Yes
Integrations
Apple Business Chat
No
Bird
No
CDK Global
No
Eikon
Yes
Facebook Messenger
No
Global Relay
Yes
Google Business Messages
No
Google Maps
No
Insocial
No
Instagram
No
Integrations
Apple Business Chat
Yes
Bird
Yes
CDK Global
Yes
Eikon
No
Facebook Messenger
Yes
Global Relay
No
Google Business Messages
Yes
Google Maps
Yes
Insocial
Yes
Instagram
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.
*Billed annually
*Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
LSEG Data & Analytics
Founded
2018
Country
United Kingdom
Website
www.lseg.com/en/data-analytics/products/lseg-messenger
Vendor Details
Company Name
Saysimple
Founded
2014
Country
Netherlands
Website
saysimple.com
Product Features
Team Chat
End-to-End Encryption (E2EE)
No
File Sharing
No
Groups / Channels
No
Payments
No
Search / Filter
No
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
No
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
No
Messaging
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
Yes
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
Yes
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No
Team Chat
End-to-End Encryption (E2EE)
Yes
File Sharing
No
Groups / Channels
Yes
Payments
Yes
Search / Filter
No
Self-Destructing Messages
No
Stickers / GIFs
Yes
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No