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features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Stay engaged with your peers and the financial sector while ensuring that your discussions are secure and compliant, even in remote settings. LSEG Messenger is offered at no cost with Eikon. With access to trusted connections in over 30,000 firms spanning more than 180 countries, it serves as your comprehensive platform for chatting, sharing updates, accessing live data, visualizing charts, and utilizing analytics—all through our secure hosted network. This application can function independently of an Eikon subscription, making it versatile for users. Initiating your experience with LSEG Messenger is straightforward and user-friendly, accommodating various connection preferences. Designed as a collaboration tool rich in features, it prioritizes security and compliance. Furthermore, all users of LSEG Messenger undergo screening and validation against World-Check, our extensive global risk-intelligence database. You can also access LSEG Messenger while on the go with the free Eikon App, compatible with all major mobile devices, allowing seamless connections with thoroughly vetted buy and sell-side firms worldwide. This means that no matter where you are, you can stay informed and connected with confidence.

Description

Lemur Live Chat Integration offers a comprehensive solution for customer communication by consolidating instant messaging and online chat into a single widget. Support agents can be reached directly through calls, eliminating the need for callbacks. With just a few simple clicks, you can integrate this tool with your website and CRM systems, making it adaptable to any website design. The chat settings can be customized to meet specific business needs and preferences, allowing for a tailored experience. Furthermore, customer data can be transferred seamlessly to CRM systems, enhancing efficiency. Lemur Live Chat encourages innovative approaches to client interaction, enabling communication through live chat or various messenger apps. By integrating Lemur Live Chat into your website and CRM quickly, support managers can receive direct calls and access comprehensive client data immediately after the first interaction. This integration includes popular platforms like Viber, Telegram, WhatsApp, Facebook, and VK, ensuring clients can connect with your support service through their preferred medium. As a result, support agents can handle requests effectively within a unified system while also maintaining organized client information storage. Overall, this integration streamlines support operations and enhances client satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Discord
Eikon
Facebook Messenger
Global Relay
Kommo
LINE
Planfix
Skype
Slack
Telegram
VK
Viber
WeChat
WhatsApp

Integrations

Discord
Eikon
Facebook Messenger
Global Relay
Kommo
LINE
Planfix
Skype
Slack
Telegram
VK
Viber
WeChat
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$9 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LSEG Data & Analytics

Founded

2018

Country

United Kingdom

Website

www.lseg.com/en/data-analytics/products/lseg-messenger

Vendor Details

Company Name

Lemur

Founded

2018

Country

Poland

Website

lemur.io

Product Features

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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