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Description

Our software, KnowledgeAQ, which is aligned with KCS Aligned℠ principles, assists knowledge managers in embedding quality and uniformity into their authoring workflows. This web-based tool is crafted to seamlessly integrate with your current systems, ensuring compliance throughout the authoring and review stages, ultimately leading to a unified voice and enhanced customer experience. KnowledgeAQ offers tailored checklists, workflows, and feedback mechanisms within the knowledge creation process, ensuring that your established standards are consistently applied to all content while providing managers with visibility into which team members engage with specific content. Maintain a dynamic set of guidelines, standards, and best practices that evolve with your team’s needs. Gain valuable insights into the duration of reviews, edits, approvals, and publication processes, while also monitoring and reporting on successes and identifying areas that require better alignment among team members. By utilizing KnowledgeAQ, you empower your team to refine their processes continually and enhance overall effectiveness in knowledge management.

Description

PHPKB is a KNOWLEDGE MANAGEMENT SOFTWARE. IT enables organizations to locate, capture and share information SEAMLESSLY with customers, employees, and other stakeholders. PHPKB knowledge management software improves staff efficiency and customer satisfaction. It offers unique features such as LDAP support and open-source code. There are multiple admin levels. You can also create web-based content, manage documents, and version. This software makes it easy to publish, share, and collaborate on knowledge. PHPKB offers a world-class authoring experience that can be customized to suit the needs of small- to large-scale businesses. It is the fastest and most efficient way to share and manage knowledge base content. It can be used to share knowledge, manage white papers, user manuals and business processes, as well as publish and manage articles, whitepapers, whitepapers, user manuals, FAQs, APIs and other information.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Analytics No 
LDAP No 
Wufoo No 
Zendesk No 

Integrations

Google Analytics Yes 
LDAP Yes 
Wufoo Yes 
Zendesk Yes 

Pricing Details

$39 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$25/month
$5/user (admin/agent) account
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

IRREVO

Founded

2005

Country

United States

Website

www.irrevo.com

Vendor Details

Company Name

Chadha Software Technologies

Founded

2004

Country

India

Website

www.phpkb.com

Product Features

Content Collaboration

Client Portal No 
Cloud Storage No 
Digital Asset Management No 
Document Creation / Editing No 
Document Management No 
Electronic Signature No 
Feedback Management No 
File Sharing No 
Messaging / Discussion No 
Real-Time / Interactive Editing No 
Roles / Permissions No 
Search No 
Version Control No 
Video / Image Editing No 
Workflow / Approval Process No 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards Yes 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

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