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Average Ratings 1 Rating
Description
Our software, KnowledgeAQ, which is aligned with KCS Aligned℠ principles, assists knowledge managers in embedding quality and uniformity into their authoring workflows. This web-based tool is crafted to seamlessly integrate with your current systems, ensuring compliance throughout the authoring and review stages, ultimately leading to a unified voice and enhanced customer experience. KnowledgeAQ offers tailored checklists, workflows, and feedback mechanisms within the knowledge creation process, ensuring that your established standards are consistently applied to all content while providing managers with visibility into which team members engage with specific content. Maintain a dynamic set of guidelines, standards, and best practices that evolve with your team’s needs. Gain valuable insights into the duration of reviews, edits, approvals, and publication processes, while also monitoring and reporting on successes and identifying areas that require better alignment among team members. By utilizing KnowledgeAQ, you empower your team to refine their processes continually and enhance overall effectiveness in knowledge management.
Description
PHPKB is a KNOWLEDGE MANAGEMENT SOFTWARE. IT enables organizations to locate, capture and share information SEAMLESSLY with customers, employees, and other stakeholders. PHPKB knowledge management software improves staff efficiency and customer satisfaction. It offers unique features such as LDAP support and open-source code. There are multiple admin levels. You can also create web-based content, manage documents, and version. This software makes it easy to publish, share, and collaborate on knowledge. PHPKB offers a world-class authoring experience that can be customized to suit the needs of small- to large-scale businesses. It is the fastest and most efficient way to share and manage knowledge base content. It can be used to share knowledge, manage white papers, user manuals and business processes, as well as publish and manage articles, whitepapers, whitepapers, user manuals, FAQs, APIs and other information.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Analytics
No
LDAP
No
Wufoo
No
Zendesk
No
Pricing Details
$39 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$25/month
$5/user (admin/agent) account
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
IRREVO
Founded
2005
Country
United States
Website
www.irrevo.com
Vendor Details
Company Name
Chadha Software Technologies
Founded
2004
Country
India
Website
www.phpkb.com
Product Features
Content Collaboration
Client Portal
No
Cloud Storage
No
Digital Asset Management
No
Document Creation / Editing
No
Document Management
No
Electronic Signature
No
Feedback Management
No
File Sharing
No
Messaging / Discussion
No
Real-Time / Interactive Editing
No
Roles / Permissions
No
Search
No
Version Control
No
Video / Image Editing
No
Workflow / Approval Process
No
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes