KnowledgeAQ Description
KnowledgeAQ, our KCS Aligned(sm), software, helps knowledge managers to integrate consistency and quality into the authoring process. It's a web-based software that can be used in conjunction with your existing system to ensure compliance during the authoring and reviewing process. This creates a common voice and improves customer experience. KnowledgeAQ provides custom workflows, checklists, and feedback to the knowledge authoring process. This ensures that your standards are applied across all content. It also gives managers visibility into who touches what content. Keep a current set of guidelines, best practices, and standards. Learn how long it takes to review, edit, approve, and publish. You can track and report on team members' successes and opportunities for improving calibration.
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