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ease
features
design
support

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Description

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

Description

Quality Voice & Data (QVD) routes calls directly to key carriers, guaranteeing that all calls are authenticated and delivered with complete SHAKEN attestation. Their Trusted Call Completion suite merges superior caller ID verification with immediate monitoring and remedial actions to avert call blocking or spam labeling. To further enhance outbound communication, QVD offers a Branded Calling ID that showcases business names, logos, and call purposes, resulting in an impressive improvement in answer rates by more than 48%. In addition to this, QVD utilizes proprietary technology, sophisticated data models, and user-friendly dashboards to optimize call delivery processes. With a rich history spanning over three decades, numerous patents, and the processing of billions of calls, QVD's offerings encompass local caller ID numbers, elastic SIP trunking, real-time monitoring, caller ID spam remediation, and cloud-based VoIP phone systems. Their holistic strategy not only ensures effective communication but also helps businesses sustain a reputable phone presence in an increasingly competitive market. This commitment to quality service sets QVD apart as a leader in the telecommunications industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Armour365
Aura365
Automate365
Focus X
Freshsales
Gnani Bot Builder Platform
Kylas
LeadSquared
MyClassboard
OneHash CRM
Pipedrive
ProManage
Quickwork
Sell.Do
Vitrify IVF Software
Vtiger CRM
Zapier
Zendesk
Zoho CRM
Zoho Desk

Integrations

Armour365
Aura365
Automate365
Focus X
Freshsales
Gnani Bot Builder Platform
Kylas
LeadSquared
MyClassboard
OneHash CRM
Pipedrive
ProManage
Quickwork
Sell.Do
Vitrify IVF Software
Vtiger CRM
Zapier
Zendesk
Zoho CRM
Zoho Desk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Knowlarity Communications Pvt. Ltd.

Founded

2009

Country

India

Website

knowlarity.com

Vendor Details

Company Name

Quality Voice & Data

Country

United States

Website

qualityvoicedata.com

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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