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Description
Begin with our versatile multi-touch attribution templates, which facilitate over one million responses each month. Collect insights using twelve different question types along with a vast array of pre-existing templates. Utilize our pre- and post-purchase surveys to uncover valuable insights that other attribution tools might miss. Analyze the time taken to make the first purchase alongside channel-specific inquiries to assess the influence of various channels over time. Segment your attribution survey results by average order value to gain a more precise understanding of attribution and the revenue effects across different channels, demographics, and customer motivations. Engage with abandoned cart shoppers through surveys to pinpoint the reasons behind their decision not to purchase and address their concerns promptly. Additionally, reach out to customers who have not made a repeat purchase and provide them with an automatically generated promo code as a gesture of appreciation for their previous business. This approach not only helps in retaining customers but also enhances overall engagement and satisfaction.
Description
You can utilize various question types such as multiple choice, open-ended, matrix/likert scales, date and time inputs, file uploads, constant sum questions, list ranking, and images along with HTML content, among others. Conduct surveys from your own domain, modify our existing templates, or design entirely new ones. Employ survey logic to navigate respondents through specific questions, enabling skip patterns or loops, and define custom completion behaviors for a tailored experience. Build surveys in different languages with UTF-8 support, allowing for comprehensive language customization that also covers number formatting. Share links to your survey via websites or email, incorporate HTML popups on your site, or seamlessly embed the survey using an invisible frame. Generate invitations from an address book for direct email outreach to your respondents. Leverage data from your address book or a custom dataset to pre-fill responses and enhance user experience. Implement various restrictions for each survey, which can include designated periods, time constraints, password protection, email verification, image captcha, and controls on respondent navigation, ensuring a secure and structured survey process. Additionally, analytics tools can be integrated to gather insights from responses, helping you better understand the data collected.
API Access
Has API
API Access
Has API
Integrations
Klaviyo
Loop Subscriptions
Replo
Shopify
Triple Whale
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KnoCommerce
Founded
2021
Country
United States
Website
knocommerce.com
Vendor Details
Company Name
SurveyFactory
Website
www.surveyfactory.com
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video