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Description
Enhance customer experiences by centralizing decision-making and dismantling organizational barriers using Kitewheel's exceptional range of pre-built capabilities. Integrate your data effortlessly through versatile out-of-the-box connectors that function across various channels, systems, and databases. Utilize Kitewheel’s ID Manager to link identifiers and behaviors to individual profiles, providing a comprehensive 360-degree view of each customer. Employ advanced real-time Journey Analytics to visualize and analyze customer interactions and engagements over time across all channels. Tailor your customer journey to align with specific objectives, creating remarkable experiences with our user-friendly journey mapping tool designed for marketers. Determine the optimal next steps for each customer using our real-time, scalable decision-making engine, which is recognized as a leader in its field. Furthermore, streamline processes and enhance journey effectiveness by leveraging our integrated AI, Machine Learning, and journey path testing capabilities. By adopting these innovative solutions, organizations can foster a more cohesive approach to customer engagement and satisfaction.
Description
You can create unlimited B2B, D2C, and B2C channels with unique business models on the same backend. Virto Commerce NET eCommerce Platform allows you to easily integrate your existing eCommerce modules and the best-of-breed products on the market. Your customers will have a unique mobile experience when you add a mobile channel to their web site. Without re-platforming, data duplication or data duplication, you can build a B2B channel on top of your existing e-commerce solution. The platform is easy to scale and allows for robust multi-store options. Connect your online store with your end customers, and get new revenue by selling directly. Page builder's powerful SEO tools and cms features will help you to understand your customers and communicate with them. With the flexibility of microservices and headless eCommerce, you can adjust your approach to different target markets.
API Access
Has API
API Access
Has API
Pricing Details
$5,000 per month
Free Trial
Free Version
Pricing Details
on demand
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kitewheel
Founded
2013
Country
United States
Website
kitewheel.com
Vendor Details
Company Name
VirtoSoftware
Founded
2000
Country
United States
Website
virtocommerce.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
