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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Enhance customer experiences by centralizing decision-making and dismantling organizational barriers using Kitewheel's exceptional range of pre-built capabilities. Integrate your data effortlessly through versatile out-of-the-box connectors that function across various channels, systems, and databases. Utilize Kitewheel’s ID Manager to link identifiers and behaviors to individual profiles, providing a comprehensive 360-degree view of each customer. Employ advanced real-time Journey Analytics to visualize and analyze customer interactions and engagements over time across all channels. Tailor your customer journey to align with specific objectives, creating remarkable experiences with our user-friendly journey mapping tool designed for marketers. Determine the optimal next steps for each customer using our real-time, scalable decision-making engine, which is recognized as a leader in its field. Furthermore, streamline processes and enhance journey effectiveness by leveraging our integrated AI, Machine Learning, and journey path testing capabilities. By adopting these innovative solutions, organizations can foster a more cohesive approach to customer engagement and satisfaction.

Description

Financial services companies are rapidly advancing to foster innovation in technology and financial products. However, this progress is met with increasing complexities such as evolving regulations, cyber threats, the growing volume and intricacy of computations, high transaction rates, and the push for digitalization. Staying on top of these changes is crucial for success. Murex’s renowned cross-asset integration platform, MX.3, provides out-of-the-box solutions that meet market standards while also allowing for bespoke customization and application development. This platform serves as the most economical method for continuously evolving IT environments in the financial sector with precision. By breaking down barriers between various departments such as front office, finance, risk, and operations, it enhances collaboration significantly. Additionally, it enables clients to strengthen their connections with their customers by utilizing a robust data and analytics infrastructure that supports their digital transformation. The continuous delivery model adopted by Murex is not only the fastest but also the safest approach to drive large-scale innovation and optimize business results, ensuring that companies can remain competitive in a fast-paced environment. Ultimately, embracing such a comprehensive platform positions firms to thrive amid the pressures of modern financial landscapes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axe Credit Portal
Connect
RISQ

Integrations

Axe Credit Portal
Connect
RISQ

Pricing Details

$5,000 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kitewheel

Founded

2013

Country

United States

Website

kitewheel.com

Vendor Details

Company Name

Murex

Founded

1986

Country

France

Website

www.murex.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Commodity Trading and Risk Management (CTRM)

Accounting Management
Blockchain Technology
Commodity Trading
Contract Management
Document Management
Financial Management
Logistics Management
Reporting/Analytics
Risk Management
Third Party Integration

Financial Management

Budgeting & Forecasting
Cash Management
Consolidation / Roll-Up
Currency Management
Financial Reporting
Investment Management
Project Management
Revenue Recognition
Risk Management
Tax Management

Treasury

Cash Management
Debt Management
For Government
For Hedge Funds
Forecasting
Liquidity Management
Payment Management
Risk Management

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