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Description
Enhance customer experiences by centralizing decision-making and dismantling organizational barriers using Kitewheel's exceptional range of pre-built capabilities. Integrate your data effortlessly through versatile out-of-the-box connectors that function across various channels, systems, and databases. Utilize Kitewheel’s ID Manager to link identifiers and behaviors to individual profiles, providing a comprehensive 360-degree view of each customer. Employ advanced real-time Journey Analytics to visualize and analyze customer interactions and engagements over time across all channels. Tailor your customer journey to align with specific objectives, creating remarkable experiences with our user-friendly journey mapping tool designed for marketers. Determine the optimal next steps for each customer using our real-time, scalable decision-making engine, which is recognized as a leader in its field. Furthermore, streamline processes and enhance journey effectiveness by leveraging our integrated AI, Machine Learning, and journey path testing capabilities. By adopting these innovative solutions, organizations can foster a more cohesive approach to customer engagement and satisfaction.
Description
Financial services companies are rapidly advancing to foster innovation in technology and financial products. However, this progress is met with increasing complexities such as evolving regulations, cyber threats, the growing volume and intricacy of computations, high transaction rates, and the push for digitalization. Staying on top of these changes is crucial for success. Murex’s renowned cross-asset integration platform, MX.3, provides out-of-the-box solutions that meet market standards while also allowing for bespoke customization and application development. This platform serves as the most economical method for continuously evolving IT environments in the financial sector with precision. By breaking down barriers between various departments such as front office, finance, risk, and operations, it enhances collaboration significantly. Additionally, it enables clients to strengthen their connections with their customers by utilizing a robust data and analytics infrastructure that supports their digital transformation. The continuous delivery model adopted by Murex is not only the fastest but also the safest approach to drive large-scale innovation and optimize business results, ensuring that companies can remain competitive in a fast-paced environment. Ultimately, embracing such a comprehensive platform positions firms to thrive amid the pressures of modern financial landscapes.
API Access
Has API
API Access
Has API
Pricing Details
$5,000 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kitewheel
Founded
2013
Country
United States
Website
kitewheel.com
Vendor Details
Company Name
Murex
Founded
1986
Country
France
Website
www.murex.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Commodity Trading and Risk Management (CTRM)
Accounting Management
Blockchain Technology
Commodity Trading
Contract Management
Document Management
Financial Management
Logistics Management
Reporting/Analytics
Risk Management
Third Party Integration
Financial Management
Budgeting & Forecasting
Cash Management
Consolidation / Roll-Up
Currency Management
Financial Reporting
Investment Management
Project Management
Revenue Recognition
Risk Management
Tax Management
Treasury
Cash Management
Debt Management
For Government
For Hedge Funds
Forecasting
Liquidity Management
Payment Management
Risk Management