Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 30 Ratings

Total
ease
features
design
support

Description

Grace Hill’s KingsleySurveys delivers an extensive array of survey tools alongside reliable industry benchmarks, enabling the collection of actionable insights regarding the perceptions of residents, tenants, employees, and clients/investors. These valuable insights empower real estate organizations to evaluate satisfaction levels, boost lease renewals, enhance employee retention, and elevate overall property performance. The platform features resident surveys that gauge their overall satisfaction, assess views on property attributes, and evaluate management, leasing, and maintenance experiences. Tenant surveys focus on gathering feedback about space requirements, sustainability efforts, and service evaluations. Additionally, employee engagement surveys are available in various formats, including annual, pulse, and ad hoc, to gain a deeper understanding of employee satisfaction and retention issues. Client and investor surveys are designed to assess perceptions, evaluate performance metrics, and collect competitive intelligence. Furthermore, the Kingsley Index acts as a robust benchmarking resource, allowing organizations to compare their survey results with those of industry peers while identifying areas for improvement. This comprehensive approach ensures that organizations remain competitive and responsive to the needs of all stakeholders involved.

Description

A prominent player in the realm of survey solutions, responding to 20 million inquiries each day. Maintain a competitive advantage by genuinely grasping your customers' perspectives. Customer satisfaction surveys enable you to engage with individuals across various interaction points, revealing their desires, needs, and expectations. Discover the effectiveness of your strategies and areas needing improvement directly through employee feedback. Assess workforce satisfaction, perform comprehensive reviews, or distribute compliance assessments. Regardless of your role, be it in HR or as a team leader, employee surveys provide the insights you require. Gain access to global opinions at your convenience—market research surveys simplify the process of gathering feedback from both current and potential customers, evaluating concepts, and measuring brand recognition. Become part of the 98% of Fortune 500 companies that trust SurveyMonkey for data powered by the people. With the ability to analyze trends and preferences, you can make informed decisions that lead to greater success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aislelabs No 
Aritic Sales No 
Aritic Swarm No 
COZYROC SSIS+ Suite No 
DrapCode No 
Eloqua No 
Insider One No 
Latenode No 
Leo No 
Raklet No 
Rally No 
SheepCRM No 
Sitejet No 
Staffbase No 
TouchBasePro No 
Trello No 
WaitWell No 
Workers by Delos No 
Wufoo No 
Zoho Analytics No 

Integrations

Aislelabs Yes 
Aritic Sales Yes 
Aritic Swarm Yes 
COZYROC SSIS+ Suite Yes 
DrapCode Yes 
Eloqua Yes 
Insider One Yes 
Latenode Yes 
Leo Yes 
Raklet Yes 
Rally Yes 
SheepCRM Yes 
Sitejet Yes 
Staffbase Yes 
TouchBasePro Yes 
Trello Yes 
WaitWell Yes 
Workers by Delos Yes 
Wufoo Yes 
Zoho Analytics Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Grace Hill

Founded

1998

Country

United States

Website

gracehill.com/solutions/satisfaction-surveys/

Vendor Details

Company Name

SurveyMonkey

Founded

1999

Country

United States

Website

www.surveymonkey.com

Product Features

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Forms Automation

Approval Process Control No 
Archiving & Retention No 
Collaboration No 
Document Indexing No 
Drag & Drop No 
Full Text Search No 
Remote Document Access No 
Rules-Based Workflow No 
Text Editing No 
Version Control No 

Market Research

Benchmarking No 
Compensation Management No 
Data Management Yes 
Email / Online Yes 
Face-to-Face No 
Panel Management No 
Paper-Based Yes 
Phone-Based No 
Sample Management No 
Statistical Analysis Yes 
Survey Management Yes 

NPS

Polling

Data Analysis Tools Yes 
Email Distribution Yes 
Feedback Collection Yes 
Live Results Tracking Yes 
Multiple Question Types No 
Online Polling Yes 
Phone Polling No 
Presentation Tools No 
Q & A No 
SMS Polling No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Alternatives

Alternatives

InfoWiz Reviews

InfoWiz

Infonautics
SpeakUP Reviews

SpeakUP

Human Predictive Intelligence