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support

Description

For more than a decade, KingAsterisk Technologies has specialized in delivering innovative contact center software tailored to businesses across industries like telecom, healthcare, banking, education, and e-commerce. Their solutions combine scalability, security, and efficiency, enabling organizations to engage with customers seamlessly. With features such as Avatar Dialer, CRM Dialer integration, cloud deployment, and custom Asterisk development, companies benefit from optimized call routing and improved customer interactions. The platform supports voice, chat, email, and social media channels in a unified system, ensuring an effortless support experience. Real-time analytics and call monitoring equip managers with actionable insights to drive performance. KingAsterisk also provides customization, 24/7 live support, and server installation services to match unique business requirements. Over 1,500 satisfied clients trust them for delivering secure, high-quality VoIP and telephony solutions. This combination of innovation, expertise, and customer focus makes KingAsterisk a dependable choice for businesses worldwide.

Description

iHelpBD serves as a leading platform for developing and launching interactive decision-making products. As a private software firm, iHelpBD is dedicated to delivering top-tier software solutions in the market. Our expertise lies in VOIP software, where we utilize the latest standards and technologies to enhance functionality. If you’re in the market for a VOIP phone system tailored for small businesses, iHelpBD is your ideal choice. What sets iHelpBD apart from other VOIP options is its dual capability to function as both an internal PBX system and a contact center for managing inbound and outbound communications. A key feature is that when customers call from a number stored in the CRM, they can be instantly identified, connected to their designated manager, and their calls can be logged and recorded if needed. iHelpBD delivers exceptional value by integrating cutting-edge software solutions with strong customer relationships. Our business solutions cater to a diverse range of clients, from individual entrepreneurs to large corporate entities, establishing a global reach. This commitment ensures that we meet the unique needs of every customer we serve.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$25
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

KingAsterisk Technologies

Founded

2008

Country

United Kingdom

Website

kingasterisk.com

Vendor Details

Company Name

iHelpBD

Founded

2013

Country

Bangladesh

Website

ihelpbd.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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Alternatives

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