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Description
Keeping is the missing shared inbox for Google Workspace and it's optimized for teams that do more than just customer support.
Keeping.com is a help desk software that helps businesses manage customer support emails inside Gmail. It enables teams to convert support requests into tickets that are synced with the entire team. Managers can assign, discuss, and prioritize tickets and get insights into your customer support data in real-time.
Description
Useit Fax Server v9 is an advanced .NET-based fax server that offers seamless fax and mail integration for platforms such as Office 365, Gmail, and Microsoft Exchange, along with MFP fax integration and a web-based administration interface, all supported by exceptional customer service. This solution allows businesses to minimize initial expenses while providing the flexibility to expand the fax server as their operations grow, making the process of adding lines and DIDs both efficient and straightforward. Connect with a solutions expert today to tailor a fax server that meets your specific requirements while remaining budget-friendly. Additionally, it features comprehensive web-based reporting tools for tracking fax metrics, the ability to customize email templates, and the option to incorporate your logo for a more personalized branding experience. Such features ensure that your business can maintain a professional image while effectively managing communications.
API Access
Has API
API Access
Has API
Integrations
Gmail
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Exchange
Microsoft Hyper-V
Shopify
XenServer
Zapier
Zimbra
Integrations
Gmail
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Exchange
Microsoft Hyper-V
Shopify
XenServer
Zapier
Zimbra
Pricing Details
$10 per user/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Keeping.com
Founded
2019
Country
Brooklyn, NY
Website
www.keeping.com
Vendor Details
Company Name
Alhambra
Founded
1989
Country
United States
Website
us.alhambrait.com/products/fax-solutions/fax-server/
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Fax Server
Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting