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Average Ratings 0 Ratings
Description
Keeping allows everyone in your team to receive, respond and assign support emails from their own mailbox. All support emails are organized in a separate section of your mailbox, separated from your normal emails. Assigning requests to specific team members will help you create accountability and distribute the workload. Marking emails as open, closed, or pending will help you to know where they stand. No more requests getting lost in the cracks. You can see your Shopify customer in Keeping without leaving Gmail. Advanced reporting provides you with the data that you need to understand how your team is responding to customers. Track the first response times, the volume of requests and how your team responds.
Description
Enhance your team's productivity with a local email solution that prioritizes data control, security, and dependability. Create customized mailboxes utilizing advanced filters and labels to stay updated on relevant matters. Disable conversation view to separate email threads into individual messages, allowing you to manage your communications in a familiar way. Collaborate more effectively by inviting colleagues to share access to the same mailbox, facilitating joint project efforts. Support multiple email domains on a single server while independently configuring each one to meet specific needs. Establish various login methods, manage daily email usage limits, and set tailored policies for different users and groups. Delegate administrative responsibilities by role to streamline the management process. Gain insight into potential threats to your team's email communications through straightforward visual representations. Utilize the powerful Rspamd engine to identify spam and enhance your understanding of email security risks, ensuring your team remains protected against emerging threats. This comprehensive approach not only boosts efficiency but also fosters a collaborative work environment.
API Access
Has API
API Access
Has API
Integrations
Gmail
Google Workspace
Shopify
Zapier
Pricing Details
$8 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Keeping
Founded
2019
Country
Brookyn, NY
Website
www.keeping.com
Vendor Details
Company Name
Synology
Founded
2000
Country
Taiwan
Website
www.synology.com/en-us/dsm/feature/mailplus
Product Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Product Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting