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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Keeping allows everyone in your team to receive, respond and assign support emails from their own mailbox. All support emails are organized in a separate section of your mailbox, separated from your normal emails. Assigning requests to specific team members will help you create accountability and distribute the workload. Marking emails as open, closed, or pending will help you to know where they stand. No more requests getting lost in the cracks. You can see your Shopify customer in Keeping without leaving Gmail. Advanced reporting provides you with the data that you need to understand how your team is responding to customers. Track the first response times, the volume of requests and how your team responds.

Description

Enhance your team's productivity with a local email solution that prioritizes data control, security, and dependability. Create customized mailboxes utilizing advanced filters and labels to stay updated on relevant matters. Disable conversation view to separate email threads into individual messages, allowing you to manage your communications in a familiar way. Collaborate more effectively by inviting colleagues to share access to the same mailbox, facilitating joint project efforts. Support multiple email domains on a single server while independently configuring each one to meet specific needs. Establish various login methods, manage daily email usage limits, and set tailored policies for different users and groups. Delegate administrative responsibilities by role to streamline the management process. Gain insight into potential threats to your team's email communications through straightforward visual representations. Utilize the powerful Rspamd engine to identify spam and enhance your understanding of email security risks, ensuring your team remains protected against emerging threats. This comprehensive approach not only boosts efficiency but also fosters a collaborative work environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gmail
Google Workspace
Shopify
Zapier

Integrations

Gmail
Google Workspace
Shopify
Zapier

Pricing Details

$8 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Keeping

Founded

2019

Country

Brookyn, NY

Website

www.keeping.com

Vendor Details

Company Name

Synology

Founded

2000

Country

Taiwan

Website

www.synology.com/en-us/dsm/feature/mailplus

Product Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Product Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Alternatives

Alternatives

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