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Description
KONDESK CRM is a powerful software designed for immigration agents and education consultants. It offers comprehensive features, including lead management, task management, document management, and more.
The CRM provides a 360° customer view, allowing easy access to client details, services requested, and follow-up information. It also offers appointment flexibility and integration with platforms like Microsoft Teams.
With KONDESK CRM, businesses can efficiently manage client accounts, invoices, and payment history.
The KONDESK dashboard provides real-time data on lead count, statistics, and business growth, enabling businesses to track their performance.
The CRM also offers business intelligence capabilities, including comprehensive reports and analytics, allowing businesses to gain valuable insights and optimize their performance.
In summary, KONDESK CRM is a feature-rich software that empowers immigration agents with efficient lead management, task management, document management, and business intelligence for overall productivity.
Description
Businesses are taking proactive measures to improve their Customer Experience strategy by monitoring, managing, and coordinating every touchpoint between customers and the organization throughout their journey. The primary objective is to enhance these interactions from the customer's viewpoint, thereby promoting loyalty among clients. With customer support now spanning various platforms such as web chat, SMS, and social media, it has become essential to provide a unified and consistent experience across all channels. The Consilium customer experience management (CEM) solution, known as UniAgent™, creates an ideal framework for effectively overseeing each interaction while delivering a seamless Omni-channel experience to customers. UniAgent™ enables you to choose the most appropriate channel at the right moment, utilizing all pertinent information and context to create a distinctive and tailored experience throughout the customer’s journey. By integrating these capabilities, organizations can not only meet but exceed customer expectations, ultimately leading to stronger relationships and increased satisfaction.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Cashfree Payments
Dropbox
Facebook Ads
Gallabox
Justdial
LinkedIn
Meta Ads
Microsoft OneDrive
Microsoft Outlook
Integrations
Amazon Web Services (AWS)
Cashfree Payments
Dropbox
Facebook Ads
Gallabox
Justdial
LinkedIn
Meta Ads
Microsoft OneDrive
Microsoft Outlook
Pricing Details
₹1,199.00 / User/Month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KONZE Enterprise Pty Ltd
Founded
2018
Country
Australia
Website
konze.com/products/kondesk
Vendor Details
Company Name
Consilium Software
Founded
2007
Country
Singapore
Website
consiliuminc.com/product/UniAgent-crm-cti-connector
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services