Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Remote teams can use the cloud phone system. JustCall provides a phone system that works from any device, anytime, anywhere for sales and support teams. It takes only seconds to obtain phone numbers in 70 different countries and make or receive calls. In minutes, you can set up your own cloud phone system. JustCall is the fastest and easiest way to manage your phone service. Learn how JustCall is used by companies to handle phone calls. Increase sales and conversions by enhancing agents' capabilities. Get rid of the hassles associated with manual dialing and data logging. You can increase sales call volume and productivity by up to 300% You can deliver a seamless customer experience with IVR and Smart Call Routing, as well as Live Call Monitoring. With SMS Bots and a variety of features, you can offer your clients responsive, 24-hour support. Automated integrations can be used across many business tools and applications. CRM, Helpdesk, and other software automation tools can be used to create smooth workflows for support and sales teams.
Description
Prodigal is a pioneer of Consumer Finance Intelligence, a new category of AI software that derives actionable insights by analyzing agents' conversations with customers and patients. Collection agencies, lenders, and healthcare providers rely on Prodigal to boost profits, customer experience, and compliance by optimizing operations and quality assurance. Nearly one in five U.S. borrowers have engaged with Prodigal over more than 200 million interactions.
Headquartered in Mountain View, California, Prodigal’s global team is on a mission to build the intelligence layer that powers Consumer Finance. With the backing of domain experts, technology leaders, and top investors, including Accel, Menlo Ventures, and Y-Combinator, Prodigal is poised to become the next iconic vertical SaaS company.
Enhance omnichannel collections with ProAgent, an AI-powered language agent designed specifically for consumer finance, ensuring consistent, compliant, and high-quality interactions around the clock.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
Yes
Close
Yes
Dropbox
Yes
EngageBay
Yes
Enthu.ai
Yes
Freshdesk
Yes
Front
Yes
Integry
Yes
Kommo
Yes
Nimble
Yes
Integrations
Axis LMS
No
Close
No
Dropbox
No
EngageBay
No
Enthu.ai
No
Freshdesk
No
Front
No
Integry
No
Kommo
No
Nimble
No
Pricing Details
$30 per user per month
Or $24per user per month if billed annually
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
JustCall.io
Founded
2016
Country
United States
Website
justcall.io
Vendor Details
Company Name
Prodigal Technologies
Founded
2018
Country
United States
Website
www.prodigaltech.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
No
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
Yes
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
No
Audience Targeting
Yes
Campaign Management
Yes
Contact Management
No
Customizable Templates
No
Keyword Tracking
No
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Scheduled Messaging
Yes
Survey Builder
No
Template Management
No
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
Yes
Reporting
Yes
Speech Analytics
Yes
Surveying
Yes
Workforce Management
No
eLearning
No
Product Features
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
Yes
Conversation Intelligence
AI Insights
Yes
Account Health Alerts
No
Call Analytics
Yes
Call Recording
Yes
Call Recording Cloud Storage
No
Call Snippets
Yes
Call Transcription
Yes
Call/Meeting Sharing
Yes
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
Yes
Video Conferencing Analytics
No
Win/Loss Analysis
No
Conversational AI
Code-free Development
No
Contextual Guidance
Yes
For Developers
No
Intent Recognition
Yes
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Speech Analytics
Automatic Transcription
Yes
Call Center Management
No
Call Recording
Yes
Customer Experience Management
Yes
Data Security
Yes
Natural Language Processing
Yes
Predictive Analytics
Yes
Self-Service Search
Yes
Sentiment Analysis
Yes
Surveys & Feedback
No