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Description
Collaborative Teams' Social Inbox. Consolidate all customer notifications and support inquiries into a single platform. Use Juphy to communicate with your colleagues, ensuring that you provide the quickest solutions to your customers across various communication channels. Say goodbye to the hassle of constant logins and logouts! By managing all customer interactions in real time, you can significantly enhance the efficiency of your support operations. With just a click, you can respond swiftly to direct messages, mentions, reviews, and comments through Juphy's intuitive dashboard. A major factor contributing to delays in customer support is ineffective internal communication, which can increase ticket resolution times by an average of four hours when using email. Enhance collaboration on support tickets with tools like Slack. Formulate your support team, establish roles and permissions, and engage in real-time discussions on incoming messages or tickets to streamline your workflow. This approach not only improves response times but also fosters a more cohesive team environment.
Description
Effortlessly handle various social media platforms, schedule an infinite number of posts, repurpose timeless content, work in tandem with your team, and evaluate results, all from one centralized dashboard. Each platform has its own distinct characteristics, eliminating the need to upload the same image and caption across multiple sites. You can easily tailor your message, adjust image sizes, and set posting times for each individual network. Gone are the days of organizing everything through spreadsheets; instead, collaborate and strategize your social media efforts with your team using a collective marketing calendar. Our platform transforms your metrics into actionable insights that facilitate your brand's growth. Discover the optimal posting times and identify which types of content foster greater engagement. Viraltag's reports will assist you throughout the entire process, allowing you to monitor repins, likes, comments, traffic, and revenue generated from your Pinterest profile. Additionally, Viraltag provides valuable insights into the best posting times and the most effective keywords to enhance your engagement further. By utilizing these resources, you can refine your social media strategy and ultimately achieve better results for your brand.
API Access
Has API
API Access
Has API
Integrations
Canva
Desktop.com
Google Analytics
Stripe
Pricing Details
$39 per month
Free Trial
Free Version
Pricing Details
$7 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Juphy
Founded
2018
Country
Turkey
Website
www.juphy.com
Vendor Details
Company Name
Viraltag
Founded
2013
Country
United States
Website
www.viraltag.com
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling