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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Optimize the management of journeys to save valuable time while enabling informed, data-driven decisions that enhance customer loyalty and drive revenue growth. Conduct team workshops to easily transform ideas into actionable journeys with just a click. Utilize our templates or design your own journeys, while our persona-integrated DEI tool identifies biases that may influence these experiences. Make informed choices that align with both customer preferences and business objectives. Enrich your journeys by incorporating all relevant research insights, recommendations, and performance metrics. Experience real-time collaboration with your team and provide contextual feedback throughout your project. All your data and insights are conveniently accessible through a centralized hub equipped with powerful search functionalities, ensuring efficiency and ease of use. With these tools, you can continually refine and improve your strategies, fostering a culture of innovation and responsiveness within your organization.

Description

SankeyJourney, a powerful tool for online customer journey analysis, can be used within an app or a website. Users can upload CSV files containing event data and generate a Sankey Diagram or flow chart in seconds. It offers a wide range of customization options. These include adjusting the number steps, filtering and grouping events, focusing on session levels, customizing labels and colors, and highlighting certain paths by clicking nodes and segments. The "event-looping" feature can be used to eliminate redundancies in the user's journey and discover new patterns. By analyzing the customer journey, users can identify bottlenecks and improve engagement and retention.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$2,000 per month
Free Trial
Free Version

Pricing Details

$19.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

JourneyTrack

Founded

2021

Country

United States

Website

www.journeytrack.io

Vendor Details

Company Name

SankeyJourney

Founded

2022

Country

Belgium

Website

www.sankeyjourney.com

Product Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Product Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

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Alternatives

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