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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Gain a broader perspective on your customers' journey. While you are familiar with your customers through past interactions, their purchase history, and preferred communication methods, you may lack insight into whether they are currently seeking your services or their position within the buying process. We empower you with the information needed to enhance your engagements and effectively attract, develop, and retain your clientele. Our LeadiD technology ensures real-time verification of TCPA consent, allowing you to avoid sending calls or texts to the wrong recipients and confidently reach out to those consumers who genuinely want your offerings. In the event of a TCPA dispute, you can swiftly present compelling evidence that the consumer acknowledged the disclosure and granted consent, reinforcing your marketing strategy with a solid foundation of compliance. With these tools at your disposal, you can significantly improve the quality of your customer relationships.

Description

Refiner is a customer satisfaction tool that was specifically designed for SaaS, eCommerce, and Membership sites. Our simple and elegant survey widgets allow you to ask your customers any question they may have while they use your product. They will be able to do it on their own brand and at the right time. Refiner seamlessly integrates with your existing marketing and sales strategies. Our integrations make it possible to seamlessly sync survey results to the tools that you already use in real-time. Your CRM, email marketing automation platform or Excel. Refiner allows you to get to know your users, their needs and how you can help them reach their goals. Get started today for free and increase conversions and retention rates by obtaining better customer data.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign
Asana
CallTools
Gmail
Google Calendar
Google Contacts
Google Sheets
Instagram
Lead Prosper
LeadByte
LinkedIn
Microsoft Outlook
Motileo
Phonexa
Pipes.ai
Salesforce
Segment
Slack
Zapier
boberdoo

Integrations

ActiveCampaign
Asana
CallTools
Gmail
Google Calendar
Google Contacts
Google Sheets
Instagram
Lead Prosper
LeadByte
LinkedIn
Microsoft Outlook
Motileo
Phonexa
Pipes.ai
Salesforce
Segment
Slack
Zapier
boberdoo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$29 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Verisk Analytics

Founded

1971

Country

United States

Website

jornaya.com

Vendor Details

Company Name

Refiner

Country

France

Website

refiner.io

Product Features

Demand Planning

Capacity Planning
Data Visualization
Historical Reporting
Inventory Optimization
Planned vs Actual Tracking
Product Introduction Planning
Promotions Management
Replenishment Management
Sales Forecasting
Supply Forecasting

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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