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Description
Joombo serves as a performance and recognition platform designed to assist hospitality businesses in transforming their front-line teams into quantifiable marketing assets. Managers establish transparent review goals that are accessible to the entire team, while a real-time counter indicates current standings and what is necessary to enhance the business's Google rating. Each five-star review is automatically attributed to the specific team member responsible for it, thus making individual achievements apparent and substituting subjective acknowledgment with quantifiable performance metrics. Joombo meticulously tracks reviews, rankings, points, team averages, and personal progress instantaneously, enabling employees to understand their contributions clearly and allowing managers to pinpoint those who are adding value. Furthermore, the points accrued can be exchanged for personalized rewards chosen by each team member, including options like coffee, bonuses, or time off, thereby aligning recognition with genuine motivators for staff. This innovative approach not only enhances employee engagement but also drives overall business improvement by fostering a culture of recognition and accountability.
Description
STARSTrack serves as a cutting-edge analytics platform for healthcare quality, aimed at enhancing performance in various quality rating systems, including Medicare Stars, Marketplace Stars, local Medicaid programs, and Commercial quality rankings, by integrating data, analytics, and actionable insights into a single interface. It provides comprehensive visibility into all elements that impact quality performance through NCQA-certified quality measure calculations, accommodating HEDIS, Pharmacy Quality Alliance (PQA), CMS Operational, Medicaid Core Set, and customizable local measures, while also enabling proactive monitoring of future performance for analysts to concentrate on outcomes instead of tedious manual reporting. Furthermore, STARSTrack generates detailed built-in reports, consolidates star score intelligence across various contracts, and allows users to examine historical performance, current trends, and forecasted results, thereby facilitating strategic enhancement initiatives. By streamlining these processes, it ultimately empowers healthcare organizations to make informed decisions that lead to improved care quality.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Joombo
Founded
2020
Country
France
Website
joombo.co
Vendor Details
Company Name
Ingenia Health
Founded
2022
Country
United States
Website
ingeniahealth.com/solutions/starstrack/
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Restaurant Marketing
Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder