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ease
features
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Description

Joombo serves as a performance and recognition platform designed to assist hospitality businesses in transforming their front-line teams into quantifiable marketing assets. Managers establish transparent review goals that are accessible to the entire team, while a real-time counter indicates current standings and what is necessary to enhance the business's Google rating. Each five-star review is automatically attributed to the specific team member responsible for it, thus making individual achievements apparent and substituting subjective acknowledgment with quantifiable performance metrics. Joombo meticulously tracks reviews, rankings, points, team averages, and personal progress instantaneously, enabling employees to understand their contributions clearly and allowing managers to pinpoint those who are adding value. Furthermore, the points accrued can be exchanged for personalized rewards chosen by each team member, including options like coffee, bonuses, or time off, thereby aligning recognition with genuine motivators for staff. This innovative approach not only enhances employee engagement but also drives overall business improvement by fostering a culture of recognition and accountability.

Description

STARSTrack serves as a cutting-edge analytics platform for healthcare quality, aimed at enhancing performance in various quality rating systems, including Medicare Stars, Marketplace Stars, local Medicaid programs, and Commercial quality rankings, by integrating data, analytics, and actionable insights into a single interface. It provides comprehensive visibility into all elements that impact quality performance through NCQA-certified quality measure calculations, accommodating HEDIS, Pharmacy Quality Alliance (PQA), CMS Operational, Medicaid Core Set, and customizable local measures, while also enabling proactive monitoring of future performance for analysts to concentrate on outcomes instead of tedious manual reporting. Furthermore, STARSTrack generates detailed built-in reports, consolidates star score intelligence across various contracts, and allows users to examine historical performance, current trends, and forecasted results, thereby facilitating strategic enhancement initiatives. By streamlining these processes, it ultimately empowers healthcare organizations to make informed decisions that lead to improved care quality.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Joombo

Founded

2020

Country

France

Website

joombo.co

Vendor Details

Company Name

Ingenia Health

Founded

2022

Country

United States

Website

ingeniahealth.com/solutions/starstrack/

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Product Features

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Alternatives

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