Please also update our description as follows:
Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
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ThriveSparrow, an employee experience platform for HR professionals, is a solution that focuses on the employee's perspective. ThriveSparrow aims to transform the workplace into a thriving eco-system where employee experience meets organization growth. What makes ThriveSparrow unique is its seamless integration of user experience, actionable insight, and holistic employee-engagement features.
The engagement surveys module is at the core of ThriveSparrow. It offers a wide variety of customizable surveys including wellness and pulse surveys. These tools enable HR professionals to monitor employee engagement and satisfaction effectively. Kudos, its peer recognition module is more than just an employee recognition platform. It is an integrated system which correlates with performance metrics and offers a 360° view of each employee’s contributions.
The heatmap of employee engagement scores and the actionable analytics dashboard are two other features that stand out.
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Spillover
Spillover is a comprehensive growth platform tailored for the restaurant industry, unifying digital marketing, online sales, reputation management, and guest interaction into a single, streamlined Command Center. This platform enables restaurants to oversee their websites, menus, events, inquiries, SEO, data analytics, online ordering, e-commerce, reservations, customer information, and campaign metrics all in one place, eliminating the hassle of managing multiple logins and disparate tools. Customized, professional websites are designed for each brand, ensuring guests can easily access vital information such as locations, hours, menus, reservations, catering options, gift cards, and other actionable services. ENGAGE offers robust email and text marketing solutions, featuring segmented subscriber lists, automated customer interactions, pre-designed campaign templates, AI-driven content generation, a collaborative media library, QR codes, surveys, and real-time click analytics that enhance engagement. Additionally, SENALYSIS consolidates social media interactions, reviews, messages, and business profiles, empowering teams to craft and schedule effective marketing campaigns with ease while keeping track of their performance. This all-in-one solution is ideal for restaurants looking to optimize their operations and strengthen their customer relationships.
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Swell
Customers can be turned into marketing machines. Get more 5-star reviews, be found in local searches, get more customers, and engage customers. Transform your emails and texts into reliable reviews. Improve customer service by learning how customers feel. New reviews can lead to higher search rankings and more customers coming to your door. Customers will become raving fans. Chat with them, solicit feedback and get reviews in one place. Swell is the top platform for local business growth.
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