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Description
IrisApt is a customer relationship management (CRM) software created from our own experiences and over 15 years of sales expertise in running a small enterprise. This cloud-based CRM is designed to be straightforward and sales-focused, making it accessible to users of all backgrounds. Getting started with IrisApt is a breeze, as it requires no installation; simply register your organization, and you're good to go. The software avoids complicated workflows and processes, concentrating instead on deal comprehension and organizing them into intuitive visual categories. IrisApt empowers businesses to efficiently process customer orders and requests while maintaining effective management of customer accounts. Moreover, it enhances the ability of companies to foster relationships with their customers throughout the phases of beginning, sustaining, and concluding those connections. Built on advanced technology and adhering to best CRM practices, IrisApt also allows users the freedom to tailor the application to their preferences with just a few clicks, ensuring a personalized experience. By integrating these features, IrisApt not only simplifies customer management but also enhances overall organizational productivity.
Description
The Customer Knowledge System (CKS) offered by Content Guru serves as a comprehensive CRM tool that aids organizations in efficiently managing knowledge, cases, and ticketing processes. By blending essential CRM functionalities, CKS integrates smoothly into an organization’s communication framework, ultimately enhancing customer engagement and satisfaction. This versatile application can function independently or be easily added to an organization’s existing storm systems, facilitating a rapid implementation process. Designed to be accessed via a web browser, CKS allows users to retrieve information from anywhere at any time, enabling seamless remote work and mobility akin to being at a physical office. Additionally, the platform provides users with the ability to view complete interaction histories for specific contacts in the DTA, which helps in analyzing customer relationships, identifying recurring problems, and simplifies the process for Supervisors to assess customer interactions quickly. Overall, CKS not only improves operational efficiency but also fosters a deeper understanding of customer needs and behaviors.
API Access
Has API
API Access
Has API
Integrations
Oracle Cloud Infrastructure
Amazon Web Services (AWS)
Archer
BlackBerry Access
Cisco AnyConnect
Google Cloud Platform
IBM Cloud
Microsoft 365
Microsoft Access
Microsoft Dynamics 365
Integrations
Oracle Cloud Infrastructure
Amazon Web Services (AWS)
Archer
BlackBerry Access
Cisco AnyConnect
Google Cloud Platform
IBM Cloud
Microsoft 365
Microsoft Access
Microsoft Dynamics 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IrisLogic
Founded
2014
Country
United States
Website
irislogic.com/irisapt/
Vendor Details
Company Name
Content Guru
Country
United Kingdom
Website
www.contentguru.com/product/customer-knowledge-system/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management