Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhancing customer engagement through personal interaction, Inzite offers a comprehensive solution for communication via video, phone, and scheduling. It provides fully integrated and tailored options that include direct messaging, video and phone calls, screen sharing, and scheduling features. With capabilities such as website integration, custom widgets, CRM compatibility, real-time availability, calendar synchronization, personalized meeting agendas, as well as reporting and analytics, Inzite ensures a seamless experience for both businesses and their clients. This innovative platform empowers organizations to build stronger relationships through meaningful conversations.
Description
CX can be humanized! Increase response rates in VoC and NPS and CX Management programs by engaging and fully customized interactions. surveys, forms, etc.) These touchpoints can become extensions of your brand. OPINATOR allows you to respond to customer feedback, reduce customer effort, drive value at every touchpoint, and take action on it. Predictive, Prescriptive and Text Analytics, Case Management system and role-based dashboards. Create remarkable interactions and convert customers into advocates. OPINATOR can be managed by yourself, but you can also call upon the Customer Success team to help you with your projects. Customers expect delightful and innovative interactions. Combining technology, creativity, deep customer understanding, and technology can deliver these experiences and increase customer engagement. In the next decade, companies will double their CX efforts. Instead of relying on inefficient surveys, engage your customers with personalized UIs.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Calendar
Yes
Microsoft Outlook
Yes
Salesforce
Yes
Zapier
Yes
Integrations
Google Calendar
No
Microsoft Outlook
No
Salesforce
No
Zapier
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Inzite
Founded
2014
Country
United Kingdom
Website
inzite.com
Vendor Details
Company Name
Innology Ventures
Founded
2011
Country
Spain
Website
www.opinator.com
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Meeting
Action Item Tracking
No
Agenda Management
No
Attendee Management
No
Board Meetings
No
Committee Meetings
No
Internal Meetings
No
Invitation Management
No
Legislative Meetings
No
Materials Management
No
Meeting Feedback
No
Meeting Preparation Tools
No
Meeting Room Booking
No
Minutes Management
No
Post-Meeting Tools
No
Scheduling
No
Travel Management
No
Voting Management
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
Yes
Interactive Content
Yes
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
Yes
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes