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Description
IntuitiveStay is a guest feedback and staff wellbeing platform built for independent hospitality businesses including hotels, restaurants, cafes, bars, pubs, B&Bs and Airbnb hosts.
The platform solves two problems operators face daily: finding out about bad guest experiences only after a public review is posted, and losing staff before understanding why.
GUEST FEEDBACK AND REPUTATION MANAGEMENT
Guests scan a property QR code to leave private feedback in under 60 seconds. Low scores trigger instant red alert emails so operators can recover the situation before it reaches Google or TripAdvisor. High scores prompt guests toward public reviews automatically. All feedback feeds into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric built around Resilience, Empathy, Anticipation and Recognition.
STAFF WELLBEING AND RETENTION
SpeakEasy sends monthly anonymous surveys to hospitality teams and measures sentiment across six areas: pressure, recognition, psychological safety, wellbeing, culture and growth. Scores are shown only at team level and only once five or more responses are collected. Flight risk detection identifies declining areas before they become resignations.
DASHBOARD AND ANALYTICS
Operators access real-time GCS scores, AI Daily Summary, Guest Voice Cloud, Pillar Trends, City Leaderboard and Red Alert Analytics from a single dashboard. HomeHost users can track private scores against their live Airbnb public rating and monitor Superhost status in real time.
SERVICE SIGNATURE
Hospitality staff can earn a verified emotional intelligence credential built from genuine guest nominations. Credentials are portable and belong to the staff member permanently.
PRICING
Free plan available. Paid plans start at £27.99
Description
Streamline the process of gathering feedback by automating the collection so you won’t have to consistently contact guests for reviews each day. Acquire all your reviews from online travel agencies, social media, and other review platforms in real-time, ensuring you never overlook an important update. We give you the tools to take charge of your online reputation, recognizing that swift action is crucial, allowing you to address negative reviews promptly. With our intuitive visual builder, you can create customized designs and questions tailored to your specific property’s needs. Since every property is distinct, it’s essential that the questions reflect that uniqueness. Why devote an hour daily to gathering emails, manually entering guest information, and personalizing outreach when our system can handle this automatically? Our integration capabilities enable us to send feedback requests to guests without any manual intervention. Repup seamlessly connects with all leading property management systems, so don't hesitate to contact us to verify if your PMS is part of our integration network. By utilizing our service, you not only save time but also enhance your engagement with guests, ultimately leading to improved satisfaction and reviews.
API Access
Has API
API Access
Has API
Integrations
Cloudbeds
Guesty
Hostfully
Hostway
Lightspeed Restaurant
Lodgify
Mews
OwnerRez
RotaCloud
Zapier
Integrations
Cloudbeds
Guesty
Hostfully
Hostway
Lightspeed Restaurant
Lodgify
Mews
OwnerRez
RotaCloud
Zapier
Pricing Details
$31.99
Free Trial
Free Version
Pricing Details
$89 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IntuitiveStay
Founded
2026
Country
United Kingdom
Website
www.intuitivestay.com
Vendor Details
Company Name
RepUp
Founded
2012
Country
India
Website
www.repup.co
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label