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features
design
support

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Description

With Interactions Digital Roots, you can seamlessly track, assess, and interact with discussions about your brand across social media from one consolidated platform. Utilizing advanced artificial intelligence, our platform provides pertinent customer dialogues and insights sourced from various corners of the internet. Unlike conventional social listening and engagement tools that depend on user-defined rules and trending keywords to pinpoint engagement chances, Digital Roots employs AI to navigate social discussions and identify the most significant posts. This innovation eliminates the necessity for tedious manual searches, allowing you to focus on engaging with the most relevant customers. Additionally, by integrating natural language processing and machine learning, our tool continuously evolves, becoming increasingly adept at understanding user behavior and preferences over time, ensuring that your engagement strategy remains effective. This not only enhances your brand's online presence but also fosters deeper connections with your audience.

Description

Identify nearby competitors and safeguard your brand in the key cities and areas that are most relevant to your enterprise. Conducting crawls on a weekly or daily basis may not always activate ads, but increasing the frequency of these crawls can enhance the precision of your reports and boost the chances of detecting any violations. Implement tailored alerts to ensure essential information reaches the appropriate individuals promptly. Our crawling approach mimics human behavior, allowing us to gather the most precise data without being hindered by blocks. Additionally, automate the submission of violations, including all necessary documentation, to guarantee a higher response rate from search engines. By adopting these strategies, you can effectively monitor and protect your brand presence in competitive markets.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Instagram
LinkedIn
Partnerize
X (Twitter)

Integrations

Facebook
Instagram
LinkedIn
Partnerize
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Interactions

Founded

2004

Country

United States

Website

www.interactions.com/products/social-customer-care/

Vendor Details

Company Name

The Search Monitor

Country

United States

Website

www.thesearchmonitor.com

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Alternatives

Alternatives