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Description
At Intellicus, we recognize that Business Process Management (BPM) organizations require a contemporary Workforce Management (WFM) solution to adapt to the swiftly evolving demands of customers. Flow is an innovative WFM solution equipped with the agility and capabilities to transform obstacles into opportunities for expansion, enabling BPMs to achieve a balance between profitability and the increasing customer desire for a rich multi-channel experience.
Regardless of where your data is stored or the systems you opt to implement, you can gain comprehensive visibility across various locations and sources, leading to actionable insights. With the infusion of AutoML in your contact center, you can quickly and accurately forecast and plan to enhance productivity. Flow empowers BPMs to navigate real-world complexities, ensuring that they are always prepared to manage any potential crisis. Utilizing machine learning, you can strategically schedule the appropriate number and types of shifts, effectively minimizing inefficiencies without the burdensome manual effort. By delegating the administrative responsibilities of scheduling and rostering to Flow, you can focus on providing excellent service to your customers. Moreover, you will receive the necessary insights precisely when and how you need them, allowing you to exceed every performance indicator. With Flow, BPMs can truly revolutionize their operations and elevate their service quality.
Description
Modus consolidates finance, HR, and hiring managers into a cohesive workflow aimed at enhancing resource distribution for organizations. This AI-driven platform streamlines workforce planning by merging the efforts of finance, HR, and hiring managers into a singular process. It empowers businesses to identify, evaluate, and rectify their workforce strategies, ensuring they recruit and maintain only the essential staff, which effectively reduces unnecessary personnel. The platform includes AI-enhanced anomaly detection to uncover potential savings and improve employee retention, as well as tools that establish guardrails to prevent excessive hiring. Additionally, it offers features that allow companies to prepare for multiple scenarios by comparing planned figures against actual outcomes and discrepancies. Modus seamlessly integrates with over a hundred different tools, promoting efficient data exchange and collaboration among finance, HR, and leadership teams. By offering a thorough view of workforce metrics, Modus aids rapidly growing companies in aligning their hiring and budgeting choices with their strategic objectives. This holistic approach not only streamlines operations but also fosters a more adaptive and responsive organizational structure.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
BambooHR
Greenhouse
Workday Adaptive Planning
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Intellicus Technologies
Founded
2004
Country
India
Website
intellicus.com/flow/
Vendor Details
Company Name
Modus
Founded
2024
Country
United States
Website
www.himodus.com
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce