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Description
A Property Management System (PMS) is essential software for hotel management, facilitating tasks like reservations, availability tracking, occupancy management, check-ins and check-outs, managing guest images and contacts, as well as generating reports. This software is utilized within individual hotels to streamline on-site operations effectively. In an increasingly competitive and dynamic hospitality industry, hotels demand efficient, user-friendly software solutions that address all aspects of their operations to enhance productivity and satisfy the expectations of modern travelers. Consequently, implementing an advanced Property Management System has become vital for hospitality enterprises. The InnGenius PMS solution empowers hoteliers to focus on their core mission: providing exceptional guest experiences while achieving their financial goals in terms of revenue and profitability. By leveraging such technology, hotels can not only enhance service delivery but also adapt swiftly to changing market trends.
Description
LUCID Messenger stands out as the pioneering two-way SMS solution tailored specifically for hotels. When integrated with LUCID PROMIS Hotel Management Software (PMS), it supports a comprehensive range of features, ensuring seamless communication. Furthermore, LUCID Messenger can be connected to various other PMS platforms to enable essential functions such as sending reservation confirmations and executing SMS marketing initiatives. Depending on the PMS utilized, an array of additional features can be activated. The system can send alerts regarding room positions and occupancy status as well as current Average Room Rate (ARR) figures to in-house managers, with the frequency of these alerts customizable. It automatically transmits Night Audit details, including revenue, occupancy percentage, and ARR, to managers at designated times each day. In-house managers receive notifications about discounts applied, high bills, voided bills, and reservation cancellations. Additionally, guest messages are forwarded directly to their mobile devices, while complaints are promptly routed to the appropriate departments or individuals for resolution. This efficient communication system significantly enhances operational effectiveness within hotel management.
API Access
Has API
API Access
Has API
Pricing Details
$59.50/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inngenius
Founded
2014
Country
United States
Website
www.inngeniuspms.com
Vendor Details
Company Name
LUCID
Founded
2001
Country
India
Website
www.lucidpromis.com/hotel-messenger-software/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
