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Description
Utilize Infor® Case Management for submitting, tracking, and addressing HR-related questions through a streamlined, self-service software solution for HR service delivery. Integrated into the Infor Global HR system, it enables employees, managers, and HR personnel to create and oversee cases, effectively handling most common inquiries directly within the platform. Benefit from a multi-tiered strategy for HR service delivery and utilize advanced HR case management tools. Access tailored, searchable, and browsable HR information to enhance the experience. Provide customized assistance to each employee while gathering insightful feedback post-case resolution to refine your procedures. Furthermore, ensure that cases are directed to the right resources for optimal resolution and support.
Description
The Infor Professional Services Automation (PSA) suite serves as a versatile solution for project portfolio management, enabling organizations to effectively track and oversee client projects. It encompasses various elements, including personnel, processes, technologies, and financial considerations, offering firms enhanced visibility and centralized oversight of client bids, sales proposals, and both billable and non-billable project activities while improving resource allocation efficiency. With an intuitive interface, Infor PSA equips project managers with the necessary tools to oversee costs, resources, and timelines, thereby maximizing delivery effectiveness, all within their familiar systems without any extensive setup requirements. Additionally, by integrating essential project financial information with key accounting systems, the Infor PSA suite empowers professional services organizations to achieve superior margin management and streamlined information flow, ultimately optimizing their entire portfolio of client projects for greater success. This comprehensive capability ensures that firms can efficiently respond to changing project demands while maintaining a high level of service quality.
API Access
Has API
API Access
Has API
Integrations
VuSpex
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/solutions/people/hcm/case-management
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/professional-services-automation
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Product Features
Project Portfolio Management
Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking
